I am an innovative senior Professional Services leader and respected people manager with a passion for working with customers and clients to design and implement enterprise software solutions that provide a meaningful impact on the way customers do business. With proven team development skills, I have successfully built and lead multidisciplinary teams who have changed how software is delivered. I have redefined cost-effective delivery through combining new agile and iterative approaches to software implementations while leveraging the best from traditional implementation styles. This has created deployment methodologies that quickly win customer confidence while at the same time meeting our corporate strategic objectives. I have built a very successful career implementing a wide range of systems. These solutions include ERP, CRM, Grants Management, Aviation Maintenance Management, Accounting Systems, help desk, and web portal solutions. My Methodologies and teams have been very successful delivering to many types of organizations including local, provincial and federal governments, small, medium and large corporations as well as Nonprofits in Canada, the US and Australia, France, Netherlands and Iceland.To be successful, defining new ways to implement software is only a part, ensuring that you meet and exceed your own corporate goals/KPIs completes the definition of successful. I have excelled delivering against revenue targets, billable hrs targets, revenue/operating expense ratios, margins, resourcing targets, billable targets for department and individuals.As software solutions have become more global the ability to manage remote teams has become a necessity. As part of my software delivery success I have managed and lead professional services teams based in the countries above. I have developed my skills by also having done several personal remote engagements as a project manager and business analyst in many of these countries. (AKA Robson, Robinson)