When a customer has a need, I am determined to meet it. But in today’s rapidly evolving technological landscape, understanding a need is not as easy as taking dictation. Some customers are in search of a solution that does not yet exist. Others may assume an old technique is best without understanding current technology offerings.I view myself not as a salesperson, but rather as a partner to both the company I represent and the customer in search of a solution. To this role, I bring both the technical acumen to “level up” a discussion and the interpersonal skills to translate details into business-relevant conversations. Finding mutually beneficial solutions that promote innovative transformation is my passion. Each customer is unique, and each customer’s need is new. There are often numerous ways to address each problem. Yet, there is only one best way: the solution that benefits all stakeholders and positions each for sustainable growth. Working with high-functioning teams to find these innovative leaps is what drives me to succeed.With these principles of collaboration and curiosity at the forefront, I’ve had the privilege of accomplishing many things of which I’m very proud. Some of my major accomplishments include: ✓ I drove a $500M increase in solution revenue through creative products, services, and strategic partnerships, building a new cloud networking solution from scratch and developing 30 unique patents to support ongoing sustainability.✓ I built a solution for a Tier 1 online retailer that solved their root wireless connectivity challenges, satisfying the customer and creating a GTM channel for similar global clients.✓ I achieved a 60% Operating Margin over Revenue by leveraging new technologies including automation and tools enabling a self-service approach, exceeding the stated goal of 34-37%.✓ I built an Agile Transformation Office (ATO) to integrate organizational tools between my company and external clients, establishing a fully transparent product development life cycle.I bring the same collaborative curiosity that is so key to my business success to the rooms where I lead and nurture my teams. Their success matters deeply to me, and I heavily invest in helping early-career employees develop the career paths that best suit them. Whether one-on-one with a team member or in a contract negotiation with a Tier 1 retailer, I believe there is always a benefit that each party can give to each other. What a pleasure it is to search for and discover these gifts.
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Global Business Development ExecutiveCienaUnited States -
Enterprise Go-To-Market Advisor For Service CreationAttg | Dish Wireless Apr 2023 - PresentAtlI was hired as an Executive Consultant to attract enterprise customers by defining joint business outcomes and partner strategies. I developed the Enterprise Product Team from scratch to a unit able to pursue multiple Tier 1 enterprise retail customers in a $100-200M addressable market. I lead a matrixed team of 9 senior managers through strategy and product-based assignments, while managing the organization’s largest current project with a $7.8M budget.𝗦𝗲𝗹𝗲𝗰𝘁 𝗥𝗲𝘀𝘂𝗹𝘁𝘀:✓ BUSINESS DEVELOPMENT: I built an innovative solution for a Tier 1 online retailer which went beyond far initial client request, instead solving their root wireless connectivity challenges by creating new and using existing DISH patents to supply novel business solutions, both satisfying the customer and creating a Go-to-Market channel for similar, future clients. ✓ ALIGNMENT: I achieved 60% growth across major accounts through co-development of strategic business plans including technology evaluation and identifying opportunities aligned with corporate strategy.✓ EFFICIENCY: I decreased overall spend by 30% through the implementation of new tools and technologies including Scrum Master, Jira, and Salesforce, bringing enhanced structure and visibility to client collaborations.
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Director Of Professional Services, Service ProviderCisco Apr 2019 - Jun 2023Atlanta, Georgia, United StatesI was promoted to lead the implementation of a 5G programmable network with Hybrid Cloud, positioning the company as a strategic partner and advisor in client relationships and securing its future growth. I directed a multifaceted team of 60 direct reports and 140 individual contributors across PMO, Delivery, Business Development, Customer Success, and Support, covering cradle-to-grave product lifecycle. I managed a $50M P&L and $150M in revenue.𝗔𝘄𝗮𝗿𝗱𝘀:FY23 Sales Champion | Given for Thought Leadership and Opportunity CreationFY22 Manager of Excellence | Given to 1 of 3K managers for creating culture of collaboration.FY22 Pinnacle Award | For automation strategy and solution built for DISH Wireless.𝗦𝗲𝗹𝗲𝗰𝘁 𝗥𝗲𝘀𝘂𝗹𝘁𝘀:✓ I drove a $500M increase in solution revenue and a $100M increase in service revenue through creative products, services, and strategic partnerships, using new technology to build a cloud networking solution from scratch and developing 30 new patents to support white glove solutions and ongoing sustainability✓ I achieved consistent 99% pipeline forecasting accuracy through hands-on team management and securing buy-in from all stakeholders when making quarterly forecasts. ✓ I built an Agile Transformation Office (ATO), a first of its kind for Cisco, to integrate tools such as JIRA between my organization and external clients, establishing a fully transparent lifecycle for product development and deliverables.✓ I delivered 60% Operating Margin over Revenue by leveraging new technologies, organizational tools, and automation, helping an organization with an otherwise unhealthy topline meet its stated goal of 34-37% Operating Margin. -
Director – Customer Advocacy DirectorCisco Apr 2015 - May 2020Greater Atlanta AreaTapped to lead the entire Americas organization through the strengthening of key, troubled accounts. Empowered by ELT, bolstered delivery teams and executives of approximately 25 accounts across Americas including 2 $1B+ telecommunications companies. Built and led team of 7 direct reports and 60 individual contributors with 99% retention quarter over quarter. Executive Leadership & Customer Enablement Enabled Cisco pivot to subscription model by replacing model not aligned with customer needs with subscription transaction service based on performance and approved by monthly customer sign-off, strengthening ARR Life Cycle Services, meeting shareholder expectations, and maintaining customer satisfaction. Secured $25M in ARR by arranging the merger of Iusacell and Nextel MX into a unified brand, AT&T Mexico, resulting in new business for Cisco in Security, Automation, Data Transport, UT, and Mobility. -
Senior Product Manager – Telco & Mobile (Sp)Cisco Apr 2012 - Apr 2015Atlanta Metropolitan Area -
Principle Architect – Mobility Major AccountsCisco Apr 2006 - Apr 2012Atlanta Metropolitan Area -
Global Data & Mobility ArchitectNortel Networks Sep 1998 - Oct 2006Dallas, Texas, United StatesPrinciple Architect for mobility product development and first field trials.
Brad Sullivan Education Details
Frequently Asked Questions about Brad Sullivan
What company does Brad Sullivan work for?
Brad Sullivan works for Ciena
What is Brad Sullivan's role at the current company?
Brad Sullivan's current role is Global Business Development Executive.
What schools did Brad Sullivan attend?
Brad Sullivan attended Valdosta State University.
Who are Brad Sullivan's colleagues?
Brad Sullivan's colleagues are Hiep Mai Xuan, Andrew Cathcart, Alonso Montoya, Mohit Batra, Mitzi Arriaga, William Osborne Jr, Charles Kronsberg.
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Brad Sullivan
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Brad Sullivan
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Brad Sullivan
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