Brad West
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Brad West Email & Phone Number

Chief Operating Officer | 30+ Years Building and Scaling Businesses in FinTech, Financial Services & Healthcare | Proven Track Record in Driving Growth and Transforming Organizations at Alternative Investment Exchange (AIX)
Location: Greater Philadelphia, United States, United States 8 work roles 2 schools
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Role
Chief Operating Officer | 30+ Years Building and Scaling Businesses in FinTech, Financial Services & Healthcare | Proven Track Record in Driving Growth and Transforming Organizations
Location
Greater Philadelphia, United States, United States

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Brad West is listed as Chief Operating Officer | 30+ Years Building and Scaling Businesses in FinTech, Financial Services & Healthcare | Proven Track Record in Driving Growth and Transforming Organizations at Alternative Investment Exchange (AIX), based in Greater Philadelphia, United States, United States. AeroLeads shows a matched LinkedIn profile for Brad West.

Brad West previously worked as Chief Operating Officer at Alternative Investment Exchange (Aix) and Chief Information Officer at Fs Investments. Brad West holds Mba, Strategic Management, Finance from University Of Minnesota - Carlson School Of Management.

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Alternative Investment Exchange (AIX)

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About Brad West

With 30+ years of experience, I've had the privilege of building businesses from the ground up, restructuring operations for efficiency, and turning challenges into opportunities for growth. My journey has been defined by a unique blend of strategy, empathy, and the drive to create not only high-performing organizations but also cultures that bring people together. I've partnered with C-Suite leaders, led transformations across industries—from financial services to healthcare to benefits—and found purpose in helping organizations realize their full potential.As COO at AIX, I’ve led the charge to simplify and modernize alternative investment processes. This means more than just driving numbers; it’s about leading across sales, operations, and tech, and working hand-in-hand with industry players—RIAs, broker-dealers, sponsors—to make alternative investments more accessible and transparent. This vision guides everything from data implementation to process automation, allowing me to build trust and expand influence beyond the sale.Before AIX, my years at FS Investments taught me the art of scaling fast without compromising on innovation. When I joined as CIO, the firm was at $2 billion in assets; by the time I left, we’d reached $24 billion. My team and I introduced data science, predictive analytics, and streamlined digital strategies—transforming our firm’s approach to technology. Working as the firm’s Chief Information Security Officer, I also developed the information security strategy, partnering with leaders across financial services to set industry standards.As President & CEO of BankersEdge, I combined my passion for strategic growth and my focus on results. Nearly doubling our client base and transforming profitability were some of my proudest achievements. In leading BankersEdge to a successful exit, I experienced what it takes to build a thriving brand, establish lasting client relationships, and create a culture that people want to be a part of.Whether overseeing 1,000+ person teams or launching niche business units, I’ve thrived on creating organizational alignment simplifying inherently complex things. I’ve found that the magic lies in the details—building out internal systems, refining P&L management, and designing workflows that empower every level of the organization to work together seamlessly.I approach each new venture with the goal of building not only a business, but a resilient, connected organization. The art of business building isn’t just about scale—it’s about creating environments where people and purpose come together.

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Alternative Investment Exchange (AIX)
Alternative Investment Exchange (Aix)
Chief Operating Officer | 30+ Years Building and Scaling Businesses in FinTech, Financial Services & Healthcare | Proven Track Record in Driving Growth and Transforming Organizations
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8 roles

Brad West work experience

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Chief Operating Officer

Current

Philadelphia, Pennsylvania, US

  • Since inception, responsible for all sales, business development, financials, legal, operations, technology, information security, product development, and customer experiences.
  • Built the organization and commercial platform from concept, into a market-leading SaaS platform processing an estimated $4B in investments 2024, at a growth rate of 4x year-over-year - projecting to process $6B in 2025.
  • Directed the business development efforts that organically developed a client and partner network of more than 150 firms, and 4,000+ users, delivering SaaS agreements with 85+ asset managers, including the most.
  • Oversee the platform, client experience, technology, and information security teams delivering SOC 2 Type 2 certification for the firm and delivering market-leading investment processing quality rates.
May 2019 - Present

Chief Information Officer

Philadelphia, PA, US

  • Deployed process automation and data integration strategies to support business operations for the firm – scaling from $2B to $24B in assets under management.
  • Managed all technology, information security, technology-enabled innovation, data science, and predictive analytic strategies for the firm.
  • Hired and developed a high-performing technology and change management team while establishing all product management and SDLC processes and disciplines.
  • Partnered extensively with distribution and marketing to support digital automation of marketing, streamlined sales operations, and the implementation of Salesforce.
  • Served as the firm’s Chief Information Security Officer and led the development of the information security strategy for the firm since inception and regularly reported to the board of directors.
  • Collaborated extensively with industry leaders and associations such IPA and ADISA, leading and incubating the firm’s ease of business initiative to streamline the administration of alternative investments - delivering.
May 2012 - Apr 2019

President & Ceo

Bankersedge
  • Led the strategic direction, day-to-day operations, bottom-line performance of the firm, and the e-learning SaaS services provided.
  • Restructured the sales team and incentive plan, re-branded the firm, and doubled our retail banking client footprint to over 800 retail banks – securing SaaS agreements with one in ten retail banks domestically.
  • Reorganized the firm and delivered operational efficiencies that improved profitability from losses to 36% EBITDA margins, while overcoming price compression triggered by the 2008 bank crisis.
  • Coordinated a successful investment banking auction process leading to private equity cash exit, delivering 250% return to investors.
Feb 2009 - Sep 2013

Evp Hrs Operations

Louisville, Kentucky, US

  • Oversaw a 500+ person operations team spanning 4 subsidiaries and $50M in revenue with businesses operations located across multiple geographic locations.
  • Streamlined operations and financials to provide the most profitable business unit in the corporate portfolio.
  • Owned the operations and overall P&L responsibility for the business unit delivering the highest-performing profit margins and EBITDA contributions to the firm.
Nov 2007 - Jan 2009

Evp Channel Operations

Louisville, Kentucky, US

  • Led a 1,000+ person operations team spanning 7 subsidiaries and $100M in revenue with businesses spanning wellness, clinical care management, benefits administration and fulfillment.
  • Facilitated the integration of numerous acquisitions and streamlining of business operations to support the broader corporate service delivery strategy and product positioning in the marketplace.
  • Restructured mature subsidiaries running at a loss and suffering from intensive service issues, improving profitability to deliver market-leading EBITDA margins and recurring revenue retention nearing 100%.
Mar 2006 - Nov 2007

Vp Carrier & Cobra Operations

Louisville, Kentucky, US

  • Managed a 250+ person operations team that provided technology-enabled benefit administration services to the F-500 marketplace.
  • Deployed process automation to remove manual processes and improve quality standards leading to unprecedented levels of profitability and client retention.
Jun 2005 - Feb 2006

Sr. Director | Director Product Development

Network Management Services | Ebenx | Shps
Jun 1999 - May 2005

Managing Consultant

Ameridata | Ge Capital Consulting | Metamor Worldwide
Dec 1996 - May 1999
2 education records

Brad West education

Mba, Strategic Management, Finance

University Of Minnesota - Carlson School Of Management

Ba, Economics

Saint John'S University
FAQ

Frequently asked questions about Brad West

Quick answers generated from the profile data available on this page.

What company does Brad West work for?

Brad West works for Alternative Investment Exchange (AIX).

What is Brad West's role at Alternative Investment Exchange (AIX)?

Brad West is listed as Chief Operating Officer | 30+ Years Building and Scaling Businesses in FinTech, Financial Services & Healthcare | Proven Track Record in Driving Growth and Transforming Organizations at Alternative Investment Exchange (AIX).

Where is Brad West based?

Brad West is based in Greater Philadelphia, United States, United States while working with Alternative Investment Exchange (AIX).

What companies has Brad West worked for?

Brad West has worked for Alternative Investment Exchange (Aix), Fs Investments, Bankersedge, Shps, and Network Management Services | Ebenx | Shps.

How can I contact Brad West?

You can use AeroLeads to view verified contact signals for Brad West at Alternative Investment Exchange (AIX), including work email, phone, and LinkedIn data when available.

What schools did Brad West attend?

Brad West holds Mba, Strategic Management, Finance from University Of Minnesota - Carlson School Of Management.

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