Technically astute and knowledgeable leader with strong business acumen who delivers world class customer experiences. Critical-thinking and highly resourceful senior management executive with a proven track record of success. A visionary who has had had the privilege of working with great companies and team members to receive national recognition as a business leader with achievements portrayed in Automotive News, Fixed Operations Magazine, and DME White Pages. Demonstrates success in leadership of daily operations, strategic planning, financial oversight, change management, and technology implementations to meet ever-changing and challenging needs.Creative problem solver and project leader adept in the ability to identify areas of opportunity to introduce strategic systems or process improvements to enhance operational efficiency, reduce redundancies and create robust technical solutions. Collaborative and innovative team leader skilled in optimizing individual and group strengths. Highly effective in improving accountability while encouraging expression of individual opinions that often requires adaptability and decisiveness to meet goals.
Listed skills include Automotive, Customer Satisfaction, Customer Retention, Operations Management, and 27 others.