Telling the value story for resilience in the workplace.

Conducting matched case-control studies to evaluate cost-effectiveness of Cigna solutions. Leading data and analytics support for proof points in support of market message development.

* Developed recommendation engine for product content using user-item collaborative filtering * Created predictive models for employee turnover and product content selections

Central point of contact with Client Success and Sales teams to help tell clients and prospects about the value of the service. Deployed Tableau Desktop and Server and converted large Excel-based reporting system to automated high-impact dashboards. Working closely with product team to create and track metrics to monitor performance of new product features. Developing and automating client reporting using Stata, SQL, Tableau and Python.

Active and effective proposal manager and writer; * Led IMPAQ's proposal team that won the MACPAC IDIQ. * Led the technical proposal for a $9M win to evaluate a CMS demonstration program designed to improve the appeals system for DME claims.Project Director of Vermont State Innovation Model state-led evaluation.Served as qualitative lead for DME Evaluation team.Developed and rolled out quantitative data analysis quality assurance program.Senior Technical Adviser for Non-Discrimination Rx Reviews for contract with CMS's Center for Consumer Information and Insurance Oversight. Senior Technical Adviser to SAMHSA Disaster Technical Assistance Center on survey methods.

ANALYTICS/RESEARCHDeveloped reporting capability to provide timely data on patients and service utilization for director and program leaders in a large federally qualified health center. Created regular reporting formats for quarterly program reviews and scientific manuscripts assessing program outcomes. DATA INTEGRATIONDeveloped analytic databases drawing from the clinic’s electronic medical record database, patient-reported outcome data, dental electronic medical record, and other data sources using SAS/Connect and Microsoft SQL Server.

ANALYTICS/RESEARCH* Co-developed a new public-domain survey tool (Altarum Consumer Engagement Measure) to measure consumers’ level of health engagement. * Led claims data-focused analytics engagements with Federal and State clients including the State of Texas Medicaid program, the Department of Veterans Affairs and the U.S. Department of Health and Human Services. * Contributed to the development of an analytic framework for a Health 2.0 client to evaluate the effectiveness of their firm’s online decision support product in changing consumers’ health care utilization behavior. * Experience with a wide variety of claims/administrative data formats including MarketScan, CMS Medicaid and VA. CLINICAL KNOWLEDGE* Analytic lead on clinical trials of telephonic disease management for CHF and asthma. * Knowledgeable about key clinical outcomes and patient-reported outcome measures across a broad array of conditions. * Published more than 15 peer-reviewed pieces with physician and nurse colleagues in cardiology, asthma, general medicine, health services research and other journals. * Created 30+ complex measures of clinical process and outcome quality for mental health care from VA claims data. LEADERSHIP/TEAMWORK/COMMUNICATION* Selected by CEO to co-direct a startup research center focused on data and analytics related to consumer engagement. * P+L responsibility as project director on multiple simultaneous client engagements with budgets from $300K to $5M+. * Trusted mentor to analytics and programming staff. * Developed and marketed proposals for research projects resulting in the award of more than $2M in new contracts. * Presented analytics results orally and in writing to executives from commercial, non-profit, federal and state government clients.

Designed and taught undergraduate statistics and methods sequence. Taught graduate (education) methods course.

Worked with congressional research agency on evaluations of Army maintenance policy and medical malpractice resolution systems.