Brad Smits Email and Phone Number
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Brad Smits is a Specialist - Cloud Engineering - Infrastructure Support Engineer at Mindtree. He possess expertise in html, windows xp, windows 7, windows server, web design and 26 more skills. Colleagues describe him as "Brad is an extremely positive and motivated person who loves to learn and improve any system or process he interacts with. He is personable and gets along with everyone, and is always building up the team around him. Brad also is analytical and very logical in his approach to problem solving, resulting in clear proposals and great feedback."
Mindtree
View- Website:
- mindtree.com
- Employees:
- 20878
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Specialist - Cloud Engineering - Infrastructure Support EngineerMindtreeKirkland, Wa, Us
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Incident Manager - Data Center Incident ManagementMindtree May 2021 - PresentRedmond, Washington, United StatesArticulating written communications to customers for incidents that may present risk or impact to services, correlating and assessing service impact for data centers globally, and engaging engineers or managers to facilitate resolution of risk and service impact.
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Incident Manager For Windows Azure Platform SupportMindtree Aug 2020 - PresentRedmond, Washington, United StatesServing internal customers (including government) as extended triagesupport.Acting as a point of contact for escalation engineers and developers oncustomer escalations within the Azure platform.Providing root cause analysis and documentation for incidents.Supporting SaaS, PaaS, and Cloud infrastructures by implementing servicechanges for internal Microsoft Azure customers.
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Service Desk Operations Lead For Microsoft Data Center OperationsMindtree Oct 2018 - Aug 2020Redmond, WaAnalyzing processes and trends to determine effective operational changes which maximize team performance quality and productivity. Establishing and updating standard operating procedures. Working with team leaders to identify challenges and produce service solutions. Training team members in best practices and coaching to ensure those practices are followed appropriately.
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Communications Manager For Microsoft DynamicsInsight Global Jun 2018 - Oct 2018Bellevue, WaDelivering incident and outage communications to business leaders and customers, Managing, updating, and creating Knowledge Base resources. Engaging on conferences with engineers to drive efficiency and gather critical information. Analyzing data to isolate impact to specific regions and critical services across the globe. -
Incident Manager At Microsoft Mission ControlTech Mahindra Jun 2016 - Jun 2018Issaquah, WashingtonManaging incident triage and resource allocation. Proactively notifying stakeholders of high severity events and engaging resources to mitigate impact. Facilitating conferences between business representatives and their support teams. -
It ConsultantSecurity And Computer Services Aug 2012 - Sep 2017Whatcom County WashingtonMaintaining computer and business security, troubleshoot problems as an on-call representative, backup vital data, network business and security systems, and design graphics for business customers.
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Customer Experience Specialist / Technician Support RepresentativeComcast Mar 2014 - Jun 2016Everett, WashingtonManaging presentations in employee meetings as a Customer Experience Ambassador, customer’s supervisor escalations as a Subject Matter Expert, assisting technicians with account management and equipment troubleshooting, and operating as a Point Of Contact for company tools, agents, and information. Consistently awarded for product sales and overall excellence. -
Network Support Technician / Federal Work StudyProspect Education, Llc Oct 2012 - Feb 2013Charter College BellinghamMaintaining server and premise computer connectivity, troubleshooting technical failures, mapping network hardware and wireless systems, maintaining premise security systems, deploying fresh operating system installations for students and staff, and managing network and premise security against malware.
Brad Smits Skills
Brad Smits Education Details
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Charter College-BellinghamNetwork Technology
Frequently Asked Questions about Brad Smits
What company does Brad Smits work for?
Brad Smits works for Mindtree
What is Brad Smits's role at the current company?
Brad Smits's current role is Specialist - Cloud Engineering - Infrastructure Support Engineer.
What is Brad Smits's email address?
Brad Smits's email address is br****@****ree.com
What is Brad Smits's direct phone number?
Brad Smits's direct phone number is +136082*****
What schools did Brad Smits attend?
Brad Smits attended Charter College-Bellingham.
What are some of Brad Smits's interests?
Brad Smits has interest in Technology, Geology, Engineering, Chemistry, Physics And Theory.
What skills is Brad Smits known for?
Brad Smits has skills like Html, Windows Xp, Windows 7, Windows Server, Web Design, Microsoft Office, Computer Hardware, Security, Servers, Executive Support, Troubleshooting, Virtualization.
Who are Brad Smits's colleagues?
Brad Smits's colleagues are Pilam Kulali, Rashi Ranganayaki Perumbal, Venkateswaran Sundareswaran, Kalasthri Ravichandrareddy, Lohesh Chinnaiyan, Saranya Balaji, Mohammad Tausif.
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