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Brad Steele Email & Phone Number
Deputy CTO for Emerging Services EOTSS
at
Commonwealth of Massachusetts
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✓ Verified July 2026
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Role
Deputy CTO for Emerging Services EOTSS
Location
Providence County, Rhode Island, United States
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Brad Steele is listed as Deputy CTO for Emerging Services EOTSS at Commonwealth of Massachusetts, a with 110 employees, based in Providence County, Rhode Island, United States. AeroLeads shows a matched LinkedIn profile for Brad Steele.
Brad Steele previously worked as Senior Director of Unified Communications EOTSS at Commonwealth Of Massachusetts and Senior Director of Unified Communications EOTSS at Commonwealth Of Massachusetts.
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Commonwealth of Massachusetts
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About Brad Steele
Senior Director of Unified Communications @ Commonwealth of MA | IPT CertifiedSenior Director of Unified Communications @ Commonwealth of MA | Telephony, VoIP, Contact CenterWith over 15 years of experience as the Senior Director of Unified Communications for the Commonwealth of Massachusetts, I lead the efforts to reduce the total cost of ownership for various communications platforms, including telephony, VoIP, contact center, and mobility. I manage the engineering, operations, and architecture staff, and oversee the design, development, and implementation of a Unified Communications road map for the Commonwealth of Massachusetts. Most recently overseeing the migration of all Enterprise Telephony and Consolidated Contact Center solutions to the cloud. Implementing IaaS, SaaS, and PaaS solutions for the Executive Department.I have a strong technical background and a proven track record of delivering quality solutions and services to meet the diverse needs of the state agencies and the public. My specialties include cloud based telecommunication systems and contact center management, videoconferencing, and mobility. I also have extensive experience in designing and programming advertising and entertainment graphics for the Daktronics message boards at Gillette Stadium, where I have worked for 31 years as an electronic messaging center controller. I am passionate about creating an exciting and engaging atmosphere for the stadium events, and contributing to the brand and reputation of the teams and the venue.
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Commonwealth Of Massachusetts
8 roles · 32 years
Brad Steele work experience
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Senior Director Of Unified Communications Eotss
Senior Director Of Unified Communications Eotss
• Lead the strategy, design, and implementation of unified communications (UC) systems across Massachusetts government agencies, driving cost savings and operational efficiencies.• Oversee the architecture, engineering, and implementation roadmap for UC platforms, focusing on migration to cloud environments for enterprise voice, messaging and conferencing.• Manage business planning, budget oversight, and vendor contract management for a wide variety of services.• Supervise teams handling network operations, engineering, messaging and telecommunication services, ensuring compliance and effective service delivery.• Developed a vision for cloud-based UC platforms that improved contact center operations, accessibility, contingency planning, and business process optimization.Key Achievements:• Led the procurement and implementation of the centralized cloud environments for enterprise telephony and contact center platforms.• Spearheaded a statewide UC strategy, driving a significant reduction in total cost of ownership for communication systems by migrating systems away from premise-based assets to utilizing IaaS, SaaS and PaaS models.• Played a key role in vendor management and procurement teams for state-wide network, security and telecom contracts and RFR processes.
Telecommunications Manager
• Managed daily telecom operations, overseeing telecommunications systems and devices across state agencies.• Led a team responsible for monitoring contracts, resolving service issues, and maintaining a comprehensive business continuity plan for telecommunications services.• Supervised VoIP engineers and operational support staff, resolving incidents and ensuring high-quality service delivery.
May 2009 - Oct 2024
Electronic Messaging Center Controller
Gillette Stadium
Design and Program Advertising and Entertainment graphics for Daktronics Message Boards. Control Message center content for New England Patriots games, New England Revolution games, and other Gillette Stadium Events.Manage content and flow of show for the fast paced world of professional sports. Work to create an exciting atmosphere and contribute to the brand.
1995 - 2012
~17 yrs
Field Service Manager
Manage the day to day workings of up to 27 field technicians and 3 software associates. Responsible for employee acquisition and retention, budgetary constraints, repair and upkeep of tools, computers and vehicles of same. Managed training and certification of technicians. Also worked as a liaison to all customers in Massachusetts and Rhode Island including several fortune 100 companies.
Mar 2006 - May 2009
Customer System Engineer
Installed, maintained and repaired Avaya telecommunication systems and their peripherals and Intuity and Octel voice messaging systems.
Oct 1998 - Mar 2006
Avionic Communication System Specialist
Radio installation and repair for the United States Air Force. Stationed in Mississippi, New Jersey and Decimomannu Italy.
Sep 1981 - Jun 1986
FAQ
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What company does Brad Steele work for?
Brad Steele works for Commonwealth of Massachusetts.
What is Brad Steele's role at Commonwealth of Massachusetts?
Brad Steele is listed as Deputy CTO for Emerging Services EOTSS at Commonwealth of Massachusetts.
Where is Brad Steele based?
Brad Steele is based in Providence County, Rhode Island, United States while working with Commonwealth of Massachusetts.
What companies has Brad Steele worked for?
Brad Steele has worked for Commonwealth Of Massachusetts, Gillette Stadium, Avaya, and United States Air Force.
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