Determining client needs to customize and develop an application to improve the workflow and related process'. Responsibilities include: client development, communication and overall relationship for the duration of a given project and future efforts, development of the Quick Base application, quoting and budget of the development.

Manage daily field & technology operations of 10 Managers and 100 technicians. Role included managing key performance metrics, safety, finance, innovation, leadership development, HR, employee performance management, union relations, cross functional duties, multi-organizational communication and coordination.

Responsibilities of this role included: Oversight to the MDU (multi-dwelling unit) fiber optic build in the Orlando and Eastern / Central Coast of Florida areas, Management of the corporate and third party resources performing the work, strategy and allocation of all resources to meet on time commitments, budget and unit quotas, relationship development with individual property managers in addition to corporate holders of multiple properties. Achieved 100% on time development. Teamed to reduce costs, vendor pricing and improve overall workflow of the build Nationally. Presented findings and strategies to National Staff and Leadership.