Managing Director and Board Member with a passion for making a positive impact. Currently, I have the privilege of serving on the Board of Directors at The A World UK CIC, a leading Community Interest Company dedicated to supporting the autistic community in the North of England.In my role, I have successfully overseen the establishment of 20 community retail stores within a challenging 36-month timeframe, even amidst the difficulties posed by the pandemic. These stores have not only provided vital services to the community but have also created employment opportunities for over 65 individuals, making a tangible difference in their lives. Additionally, we have successfully engaged over 100 volunteers, fostering a sense of community and enabling them to contribute meaningfully to our cause.Throughout my tenure, I have demonstrated a consistent track record of achievement, effectively managing the overall operations of the CIC and driving business revenue to its maximum potential. With comprehensive expertise in diverse areas, including P&L accountability, human resources, payroll, financial accounts, property leases, team management, and recruitment, I bring a holistic approach to my role as Managing Director.My unwavering commitment to our mission, coupled with my strategic mindset and strong leadership skills, has allowed me to navigate complex challenges and achieve sustainable growth for the organisation. By fostering a collaborative and empowering work environment, I have built and led high-performing teams that are dedicated to our shared vision.As a Managing Director and Board Member, I am dedicated to driving positive change, advocating for the autistic community, and promoting inclusivity and diversity. Together with our talented team, I am determined to continue expanding our impact, reaching more individuals, and fostering a society that embraces and supports every individual's unique abilities.

Results-driven professional with a proven track record in customer support, business development, and team leadership. With a strong focus on delivering exceptional customer experiences and driving revenue growth, I have successfully led high-performing teams, troubleshooted complex business challenges, and provided comprehensive support to clients regarding their financial needs.In my role, I have been instrumental in building and leading teams that consistently exceed customer expectations. By fostering a customer-centric culture and implementing best practices, I have played a vital role in enhancing customer satisfaction. I excel in understanding customer pain points, resolving issues promptly, and implementing process improvements to streamline operations and maximise efficiency.In addition to this, I have successfully supported the Founder & CEO by capitalising on new business opportunities, resulting in significant revenue growth for the organisation. Through, market analysis, comprehensive video calls and relationship building, I have effectively expanded the customer base and forged key leads. My ability to develop tailored solutions that meet client needs, coupled with strong negotiation and communication skills, has resulted in successful contract acquisitions and long-term business relationships.I thrive in fast-paced environments, where I can utilise my exceptional problem-solving skills and analytical mindset to troubleshoot business challenges. Whether it's identifying operational inefficiencies, addressing customer concerns, or implementing process improvements, I am dedicated to driving continuous improvement and achieving optimal results.

Supporting the start up business with strategic planning, finances and business operations. The business has sold over 30,000 products in just 2 years of operating

Managing Emma Samuel, the wife of ex Aston Villa and Bolton Wanders Premier League footballer - Jlloyd Samuel.

B2B Sales Conference/Event Planning Account Management Business DevelopmentResults-oriented senior professional with a strong background in B2B sales, conference and event management, account management, and business development. With a proven track record in achieving sales targets, driving revenue growth, and executing successful events, I bring a wealth of experience in delivering exceptional customer experiences and fostering long-term client relationships.As a member of the management team at Chill Factore, my primary role is to support the leadership team in developing and delivering corporate and conference sales strategies. By effectively managing enquiries, sales administration, and account relationships, I am instrumental in generating new and recurring business, ensuring the achievement of annual sales budgets.With a keen eye for industry trends, I proactively analyse the market landscape and implement necessary changes to sales and marketing plans, ensuring the organisation remains competitive and adaptable.A key aspect of my role involves spearheading business development initiatives and devising innovative strategies to enhance sales revenue. By identifying new opportunities, forging strategic partnerships, and fostering industry relationships, I have successfully expanded the client base and driven sustainable business growth.In addition to my sales responsibilities, I have successfully planned and executed Snowsport England's indoor racing competitions, showcasing my strong event management and planning skills.I held full responsibility for the operation and sales of the five onsite conference rooms ensuring new business opportunities.With a customer-centric approach, I am committed to delivering exceptional experiences to clients, ensuring their needs are met and expectations surpassed. By providing proactive communication and efficient service, I have earned a reputation for excellence in account management and client satisfaction.