James Tompkins Email & Phone Number

Texas, United States

Allen, Texas

• Collaborated with facility staff on projects related to facility maintenance, advertising (creation and distribution of material), and productions with budgets exceeding $30,000.
• Performed technical troubleshooting on fixtures and systems to ensure operational success.
• Advised clients and subcontractors on best practices for safety and efficiency within the venue
• Operated audiovisual and lighting systems ( Eos Ti, GrandMA, Yamaha CL5, A&H iLive-T112, Blackmagic Production Studio)
• Directed students to perform tasks and advised them on methods related to the operation of consoles, theater safety, and security.

Houston, Texas Area

• Operated as the first-line of customer contact for vehicle servicing needs
• Educated customers and liaised with customers, managers, mechanics, administrators, and support personnel to ensure an above satisfactory experience for all involved
• Consistently exceeded the national Customer Satisfaction Index average of ~4.7 out of 5.
• Ensured compliance with manufacturer policies related to warranty and non-warranty repairs of vehicles
• Generated parts and service sales in excess of $25,000, month over month, with an average 79% profit margin

Houston, Texas

• Graded tests and input grades for 150+ philosophy students per semester.
• Tutored students in the subjects of propositional and predicate Logic during regular hours in small group and one-on-one settings.
• Maintained relations with multiple professors within the department and acknowledged requests for additional administrative tasks.