Provided legal information services and research for criminal, traffic, family, and civil matters while acting as agent for my clients in court. I attended trials, dispositions, JDRs, and mediations. In addition to courtroom experience, I worked to resolve several disputes outside court by working collaboratively with opposing parties. My approach to client interactions is maintaining honesty, opening communication, and remaining calm while gathering critical information before establishing legal strategies.

Conducting economic research and analyzing social demographic data for this telecommunications company, I specifically reviewed information for education and healthcare customers in Alberta. Reporting to senior leaders, I communicated trends to aid in developing business development opportunities. I also provided monthly reports on customer utilization and quarterly sales forecasts using data management software. ► Advanced access to contract and renewal information.► Presented bandwidth utilization data to school boards, identifying areas for improvement and building relationships with key customers.► Assisted in development of quarterly strategies leading to increased revenues, creating forecasting models for sales staff.

After advancing from general labour duties such as equipment maintenance, I came to support business owners on Request for Proposal (RFP) review and preparation, sourcing new business opportunities with oil and gas companies. ► Researched potential Aboriginal joint venture in Fort McMurray, providing documentation to managers.