Business analyst focused on proving support for Purchasing, Accounting, Finance and Payroll departments with workflow, troubleshooting employee issues, and Munis support. Also involved in overhauling documentation and replacing antiquated documentation with up to date and accurate information

Technical support for Odessa yard. Restarted IT division in Odessa because previous techs were unavailable. Focused on imaging new machines, phones, troubleshooting. Projects included adding new APs in yard, replacing outdated equipment, and working to repair problematic AV system in several conference rooms with better equipment. Also set up brand new office in Midland, TX with all needed IT hardware

Support and Administer servers, backups, software, desktops, workstations, and camerasFull domain administrator, involving setup and maintenance of new users, computer objects, and OU organization in a Microsoft Active Directory environment;Server administrator duties including the installation, setup and maintenance of Windows 2008 and 2012 servers;Backup administrator duties include creating backup policies, monitoring and maintenance of backup jobs, and file restores; Experience in NetVault Setup and maintain e-mail users in Lotus Domino Administrator;Image computers, laptops, and workstations and administer software rollouts and installations using Dell KACE;Install, maintain, and troubleshoot of all software systems used in the division, including geoscience applications;Administer Shoretel VOIP phone system, including user and phone setup and troubleshooting phone system problems;Troubleshoot and maintain all printing systems including HP LaserJet Printers, DesignJet Plotters and Log Plotters, and iSys Log Plotters;Work closely with colleagues at Corporate I.S. in Houston when needed;

Responsible for running network cables for new drops and troubleshooting existing connections. Also part of a project that included building hardware and software test environment for migrating Exchange from 2007 to 2013.Configured new and existing Cisco switches, troubleshooting Cisco switches and L3 switchesParticipated in moving entire server room consisting of 80+ servers to new location over 2 nights, resulting in efficiency increase of more than 30% across the boardInstall and maintain Hyper V in Windows Server environmentHelped support and maintain cameras and backup procedures

Responsible for upkeep of all servers, networking, desktops, and laptops. Backup duties include administering Symantec software.Server administration included using Windows Server 2008 and 2012 systemsUtilized Kaseya ticketing system to track all machines across Midland officeUtilized Dell Equallogic SAN for redundancy across entire enterpriseConfigured and troubleshot new and existing Cisco switches, including L3 switchesFull domain administration, including setup of new users, groups, and OUs

Performed installations and repairs of wireless networking equipment, performed basic and advanced PC and network troubleshooting. Was part of major expansion project increasing network size and effectiveness by 37% and reducing downtime network wide to less than 2%.

Performed setup of new computers, installation of software, and troubleshooting in Computer Science lab. Also performed shutdown of lab computers at end of night.SkillsWindows - Version 98SE, 2000, XP, Vista, 7 Server versions 2003 Enterprise, 2008, and 2008 R2. Linux- Version Ubuntu 10.04 LTS, 11.10, Mint version 10, 11Mac - OS/XNetwork experience - 5 years including server racks, network switches, routers, and cabling. Used Cisco iOS in a limited capacity. PC experience - full range of functions including new builds, teardown, troubleshooting including replacing internal components. Troubleshot PC software and performed virus removal and upgrades.