Brad Whitaker Email & Phone Number

Atlanta, GA, US

Smyrna, Georgia, United States

Smyrna, Georgia

Greater Atlanta Area

• ServiceNow was leveraged by Home Depot as a ticketing application for its supply chain support and call center teams
• Partnered with supply chain leadership developing strategy to implement ServiceNow service portal pages capturing challenges and problems of day to day operations in distribution centers
• Successfully managed version/release upgrades without service interruption, through effective training and version interoperability and feasibility analysis
• Executed… Show more ServiceNow was leveraged by Home Depot as a ticketing application for its supply chain support and call center teams
• Executed process improvements resulting in 24/7 customer access, five FTE reductions, and +25% SLA improvement
• Leveraged Knowledge Base functionality reducing training time -50% and yielding 95% solution consistency Show less

Greater Atlanta Area

• Inventory Planning and Replenishment Solutions is responsible for creating/implementing replenishment improvements as well as supporting the procurement division of supply chain.
• Led team supporting Regional VP initiatives, inventory related issues and strategy resulting in support of top in class 99.9% in-stock
• Developed relationships with IT to support purchasing applications and processes yielding a 99% SLA and 20% reduction in incidents
• Attained a 45% reduction in incident… Show more Inventory Planning and Replenishment Solutions is responsible for creating/implementing replenishment improvements as well as supporting the procurement division of.
• Attained a 45% reduction in incident process time by developing procedures and tools to analyze inventory performance resulting in the elimination of 10 FTE’s
• Drove project to implement safety stock algorithm improvements and purchasing simulation ability driving best in industry turns of 5.4 Show less

Greater New York City Area

• Executed effective marketing, purchasing negotiation, and distribution increasing equipment sales+25% while growing gross margin + 11% within the first 2 years of business
• Built first-ever metal division increasing sales + 200% and gm% +23% within 2 years while offering a new growth opportunity to increase customer share
• Executed cost management and vendor negotiation obtaining aggressive price discounts and rebate programs which increased product line gm% +14% allowing… Show more
• Executed cost management and vendor negotiation obtaining aggressive price discounts and rebate programs which increased product line gm% +14% allowing profitable entry into a new market
• Led cycle count program for inventory of $400M across 20 states maintaining less than 1/2% inventory variance Show less

Greater New York City Area

• Leadership role in business design and implementation of new ERP software system.
• Developed branch operational workflows reducing branch staffing by an average 1.4 FTE per branch
• Launched forecasting and replenishment strategies achieving 98% fill rate and +40% turn improvement
• Implemented pricing structure reducing price overrides by -50%, price corrections by -75%, and increasing product line gm% +4%
• Created inventory strategies and workflows that simplified the… Show more Leadership role in business design and implementation of new ERP software system.
• Created inventory strategies and workflows that simplified the physical/cycle count process decreasing time spent conducting counts -30% while increasing count accuracy via bin locations Show less

Master Of Engineering (M.Eng.), Applied Systems Engineering

Activities and Societies: Honors Society

Bachelors Of Arts, Materials Logistics Management - Operations

Activities and Societies: Member of Pi Kappa Alpha

Associate Of Science (A.S.), Computer And Electronic Engineering