ServiceNow was leveraged by Home Depot as a ticketing application for its supply chain support and call center teams• Partnered with supply chain leadership developing strategy to implement ServiceNow service portal pages capturing challenges and problems of day to day operations in distribution centers• Successfully managed version/release upgrades without service interruption, through effective training and version interoperability and feasibility analysis• Executed… Show more ServiceNow was leveraged by Home Depot as a ticketing application for its supply chain support and call center teams• Partnered with supply chain leadership developing strategy to implement ServiceNow service portal pages capturing challenges and problems of day to day operations in distribution centers• Successfully managed version/release upgrades without service interruption, through effective training and version interoperability and feasibility analysis• Executed process improvements resulting in 24/7 customer access, five FTE reductions, and +25% SLA improvement• Leveraged Knowledge Base functionality reducing training time -50% and yielding 95% solution consistency Show less

Inventory Planning and Replenishment Solutions is responsible for creating/implementing replenishment improvements as well as supporting the procurement division of supply chain.• Led team supporting Regional VP initiatives, inventory related issues and strategy resulting in support of top in class 99.9% in-stock• Developed relationships with IT to support purchasing applications and processes yielding a 99% SLA and 20% reduction in incidents• Attained a 45% reduction in incident… Show more Inventory Planning and Replenishment Solutions is responsible for creating/implementing replenishment improvements as well as supporting the procurement division of supply chain.• Led team supporting Regional VP initiatives, inventory related issues and strategy resulting in support of top in class 99.9% in-stock• Developed relationships with IT to support purchasing applications and processes yielding a 99% SLA and 20% reduction in incidents• Attained a 45% reduction in incident process time by developing procedures and tools to analyze inventory performance resulting in the elimination of 10 FTE’s• Drove project to implement safety stock algorithm improvements and purchasing simulation ability driving best in industry turns of 5.4 Show less

• Executed effective marketing, purchasing negotiation, and distribution increasing equipment sales+25% while growing gross margin + 11% within the first 2 years of business• Built first-ever metal division increasing sales + 200% and gm% +23% within 2 years while offering a new growth opportunity to increase customer share• Executed cost management and vendor negotiation obtaining aggressive price discounts and rebate programs which increased product line gm% +14% allowing… Show more • Executed effective marketing, purchasing negotiation, and distribution increasing equipment sales+25% while growing gross margin + 11% within the first 2 years of business• Built first-ever metal division increasing sales + 200% and gm% +23% within 2 years while offering a new growth opportunity to increase customer share• Executed cost management and vendor negotiation obtaining aggressive price discounts and rebate programs which increased product line gm% +14% allowing profitable entry into a new market• Led cycle count program for inventory of $400M across 20 states maintaining less than 1/2% inventory variance Show less

Leadership role in business design and implementation of new ERP software system.• Developed branch operational workflows reducing branch staffing by an average 1.4 FTE per branch• Launched forecasting and replenishment strategies achieving 98% fill rate and +40% turn improvement• Implemented pricing structure reducing price overrides by -50%, price corrections by -75%, and increasing product line gm% +4%• Created inventory strategies and workflows that simplified the… Show more Leadership role in business design and implementation of new ERP software system.• Developed branch operational workflows reducing branch staffing by an average 1.4 FTE per branch• Launched forecasting and replenishment strategies achieving 98% fill rate and +40% turn improvement• Implemented pricing structure reducing price overrides by -50%, price corrections by -75%, and increasing product line gm% +4%• Created inventory strategies and workflows that simplified the physical/cycle count process decreasing time spent conducting counts -30% while increasing count accuracy via bin locations Show less