Brad Yohn Email and Phone Number

Director of IT & Operations with expertise in a diverse range of technologies. 18+ years building and managing a SOC1/SOC2-compliant"Nationally Certified Minority Business Enterprise" for both the Collection Agency and Call Center Environments, servicing the Largest Utility companies across the Country. - Implemented SOC1/SOC2-compliant infrastructure across the Company- SOC1/SOC2 compliant (most recent control period: June 2018 to November 2018)- Responsible for Business… Show more Director of IT & Operations with expertise in a diverse range of technologies. 18+ years building and managing a SOC1/SOC2-compliant"Nationally Certified Minority Business Enterprise" for both the Collection Agency and Call Center Environments, servicing the Largest Utility companies across the Country. - Implemented SOC1/SOC2-compliant infrastructure across the Company- SOC1/SOC2 compliant (most recent control period: June 2018 to November 2018)- Responsible for Business Development across all Divisions- Compliance Lead in all aspects of Regulatory (FDCPA/FCRA/TCPA/TDCA/PCI/SSAE16)- Responsible for all SQL Administration (SQL Server 2008/SQL Server 2012/SQL Server 2016) - Handle all RFI & RFP Requirements (have handled over 30 RFI/RFP)- Manage new Virtualized IT Infrastructure at Primary Operation Center- Created and Implemented IT Security & Acceptable Use Policy for the Organization (SSAE16 Type II)- Manage Inbound/Outbound Call Distribution System for the Collection Environment- Responsible for Dialer Administration (IVR routines + Campaigns + Scripting + Results)- Manage VOIP Phone infrastructure for Customer Service Team- Certified FDCPA Trainer- Manage Dialer Software (Dial Connection)- Manage Collection Software (Latitude Software)My Primary focus is to Implement new standards, controls, and processes with ultimate objective to improve overall business functionality, while maintaining all new and existing Compliance requirements. Show less

Achievements:* Fall/Spring/Summer 2019-2021 U14 PennFC League (4 Championships secured)* Fall 2018 U12 PennFC D2 Delco League 2nd Place* 2017 Fall U11 D2 CPYSL League 2nd Place* 2017 Spring U10 D1 CPYSL League Champions* 2016 Fall U10 D2 Boys CPYSL League Champions* 2017 YBSC 3v3 U10/U11 Champions* 2016 U10 Boys Fall Adidas Classic (tournament Finalist) * 2016 U9 Boys City Islander Tournament Champions (3v3)* 2015 U9 Boys Fall Adidas Classic… Show more Achievements:* Fall/Spring/Summer 2019-2021 U14 PennFC League (4 Championships secured)* Fall 2018 U12 PennFC D2 Delco League 2nd Place* 2017 Fall U11 D2 CPYSL League 2nd Place* 2017 Spring U10 D1 CPYSL League Champions* 2016 Fall U10 D2 Boys CPYSL League Champions* 2017 YBSC 3v3 U10/U11 Champions* 2016 U10 Boys Fall Adidas Classic (tournament Finalist) * 2016 U9 Boys City Islander Tournament Champions (3v3)* 2015 U9 Boys Fall Adidas Classic (tournament Finalist)* 2015 DASC - Dillsburg Shootout Champions• 2015 U9 D2 CPYSL Boys Fall Season (2nd)• 2015 U9 Boys City Islanders (tournament Finalist)• 2015 U9 D4 CPYSL Boys Spring Season = (3rd)Soccer Background:* Fall 2018 U12 D2 Assistant Coach (PennFC)* Fall 2017 U11 D2 travel Head Coach* Summer 2017 Camp Developmental Training (Group)* Summer 2017 1-on-1 Developmental Training * Spring 2017 U10 D1 travel Head Coach* Winter 2016 U10 D1 Head Coach* Fall 2016 U10 D2 travel Head Coach* Fall 2016 DASC U8 Girls Head Coach* Spring 2016 DASC U9 Boys Head Coach* Spring 2016 DASC U8 Girls Head Coach* Winter 2015 FC United U9 Premier Head Coach* Spr/Fall 2015 DASC U9 Premier Boys Head Coach* Spr/Fall 2015DASC U8 Girls Head Coach* Winter 2014 FC United U9 Head Coach* Spr/Fall 14-15 DASC U8 Boys Head Coach* Spr/Fall 14-15 DASC U8 Girls Head Coach* Spr/Fall 13-14 DASC U8 Boys Head Coach* Spr/Fall 13-14 DASC U6 coed Head Coach* Spr/Fall 12-13 DASC U6 coed Head Coach* Summer 2017 DASC Developer * Summer 2016 DASC Developer* Summer 2016 (1-on-1 Development sessions)• Fall/Winter 15-16 (Hosted Agility/Speed Clinics)• Summer 2015 (Hosted Open Sessions (U6-U13))Baseball background:• Spring 2014 DYB Coach-Pitch Baseball Head Coach* Spring/Fall 2013 Tee Ball Head Coach* Spring/Fall 2012 Head Coach Show less