Brad Amundson Email & Phone Number

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

I worked closely with client teams to design custom cloud-based applications based on clearly defined needs with the goal of enhancing business value. I establish product strategy and define project deliverables and milestones in an agile environment. I also monitor key performance metrics to identify ongoing enhancements to CSP processes, tools, and product offerings.My accomplishments in this position include:♦ Revamping our software delivery framework to enhance client collaboration, clearly define project success, and better align client expectations♦ Successfully managing a large portfolio of IT projects for a major city government, creating a variety of systems that resulted in an improved quality of life for city employees♦ Implementing a Customer Service Management tool to support distributed digital devices for a Fortune 200 company supporting multiple Fortune 100 clients with thousands of locations worldwide.

Greater Minneapolis-St. Paul Area

At Carmichael Lynch, I directed internal and external teams in the ongoing enhancement of major product features for a web-based business that attracted 2.5M unique visitors each month. I worked to carefully define functional requirements and monitor development efforts to ensure the optimal operation of all digital segments with no code conflicts and no duplication of effort or functionality. I also provided proactive communication and cultivated strong relationships with project stakeholders and vendor partners.My accomplishments in this position included:♦ Spearheading the efforts of a cross-departmental team to implement continuous improvement initiatives that optimized a client website.♦ Effectively partnering with a third-party vendor to manage all major feature development based on client specifications.♦ Mentoring digital producers, project managers, and creative directors in software development best practices.

At The Nerdery, I led software project managers overseeing a rolling portfolio value of more than $5M to create optimal customer experiences. I defined the account strategy to promote consistent growth in client accounts and managed the complete product life cycle for the design of websites, web applications, mobile applications, and business systems.My accomplishments in this position included:♦ Earning multiple promotions based on consistent excellent performance.♦ Frequently being selected to manage the organization's most complex clients and projects.♦ Designing a PMO dashboard to more efficiently track capacity and project workload for individuals, small teams, and the project management office♦ Effectively managing cross-disciplinary teams performing more than 7K hours of work each month.

With Imagewërks Marketing, I oversaw project schedules and team workloads to ensure effective project delivery within challenging deadlines. I partnered with account teams and clients to define needs and set project priorities and identified resources and solutions to meet client requests beyond company's capabilities and capacity.