Bradley Ather Iii Email & Phone Number

Royal Oak, Michigan, United States

Supporting the City of Royal Oak staff, which includes 11 buildings: City Hall, Police Department, 44th District Court, Fire Station 1, 2, and 3, Library, Senior Center, Department of Public Service, Farmers Market and more. Providing services for over 400 devices in various locations including police, fire, and court, that each have specific requirements.

Detroit, Michigan

At the College for Creative Studies, I maintained and upgraded all admin staff computers. I tracked inventory and managed the equipment stores. I assisted in help desk response, which includes tickets and phone support as well as in person. I was also involved with additional team projects including the rollout of the PC/Mac labs, setup for the summer camp.

Plymouth, MI

Provided daily support through the Kayako ticketing system for clients and potential customers. Maintained software and games forums on the company website and external sites like SteamPowered.com. Tested applications for general use and reproducing customer submitted bug reports. Reported on bugs through an internal documenting site and provided detailed.

Royal Oak, MI

Photographed luxurious Oakland County homes for real estate agents in the Birmingham, Bloomfield, and surrounding areas. I maintained a website for agents to share the beautiful photos with their clients. Prompt editing and digital delivery was top priority for me to bring agents quick turn around times.

Birmingham, MI

Successfully managed and maintained internal networks on site for HWWB including user devices, desktops, laptops, tablets, and cell phones. Created a secure and dedicated firewall by harnessing the power of Sonicwall's hardware with access points to provide excellent building Wifi. Provided desktop support for over 70+ agents remotely and onsite. In.

Madison Heights, Michigan, United States

I started out at Main Street Auctions as their photographer. In addition to doing the photography I started working on descriptions and network troubleshooting for the 3 stores we had. I was also put in charge of shipping International orders and soon after I took on shipping all orders. As the business grew I started to assist more with clients and.

Organized stock and restocked shelves. Ran register during very busy clearance sales near the end of the stores existence.

Assisted in organizing store materials, back rooms, and helping customers find or choose games for their children.

Facilitated in the payroll process by scanning documentation into TEAM’s proprietary system.

Stock shelves with returned videos. Organized sections like Drama, Comedy, etc. Run the cashier and check out videos to customers. Listen to customer complaints and resolve any problems they had. Answer phones and follow procedures instituted by our district manager and corporate. Open and Close the store occasionally. Work busy nights like Friday and.

Bachelor Of Arts (B.A.), Video Game Multimedia, 3.78

Member of National Honor Society Graduated Magna Cum Laude

Photography

Transferred to UAT