I am a senior executive with expertise in revenue generation/management, technology and operations within the travel industry. My career spans hospitality, airline and consulting where I develop strategy and drive technological and process improvement. I leverage a data driven approach to optimize people and capital investment with proven success delivering remarkable customer experiences, driving top line revenues and minimizing cost. Known as a resource optimization expert, I align business and technology. I excel at leading restructuring as well as revenue and performance improvement initiatives within customer, commercial and operational business functions. Through business intelligence, analytics and impactful communications, I generate C-level consensus to successfully achieve enterprise objectives. As a collaborative leader, my experience includes working with large union workforces as well as small executive teams. Working cross functionally and at all levels, I champion goal setting, guide teams to identify opportunities and implement high impact solutions. I am open, flexible, and skilled at assessing talent and leveraging individual strengths to build high performance teams. I am a leader with a passion for service optimization, operational excellence and commercial strategy that delivers outstanding customer experiences and drives financial results.