Director
CurrentAs the leader of the Network Advisory delivery organization, I provide oversight of enterprise client engagements, help develop overall strategy, and handle executive escalations. Engagements range from cost-out renewals to complete voice and data technology transformations, including UCaaS, CCaaS, and software-defined services. My expertise includes global telecom pricing and contracting; wireline and wireless procurement; SD-WAN implementation and contracting; and global WAN redesign. I have… Show more As the leader of the Network Advisory delivery organization, I provide oversight of enterprise client engagements, help develop overall strategy, and handle executive escalations. Engagements range from cost-out renewals to complete voice and data technology transformations, including UCaaS, CCaaS, and software-defined services. My expertise includes global telecom pricing and contracting; wireline and wireless procurement; SD-WAN implementation and contracting; and global WAN redesign. I have deep experience with regional and global telecom procurement and am frequently used as a subject matter expert for international negotiations and benchmarking. In addition, I create and deliver educational seminars on the state of the telecom market and future trends for both enterprise clients and service providers. My first action is to listen to clients to fully understand their needs and objectives – and ensure clients have the same holistic understanding – before proceeding with a project. I attempt to find both proven and creative solutions to drive positive outcomes for clients. Show less