Brad Brink, Capm Email & Phone Number

Lawrenceburg, TN, US

Remote

• Responsible for quality and timely execution of deliverables across projects.
• Lead timely resolution of key issues, decisions, escalations, and risks per client implementation.
• Monitor and report on project progress to stakeholders
• Operate as the primary point of contact for network engineers, technicians, client IT support, and other stakeholders.
• Build and strengthen relationships with the customer and stakeholders.
• Utilize project management tools and techniques to improve execution and drive efficiencies.

Birmingham, Alabama Area

• SAC designs, builds and maintains end-to-end network infrastructure for telecommunications, enterprise and public sector customers. An industry leader with highly trained and certified professionals providing best-in.
• Supporting the project staff.
• Planning and coordinating project scheduling, budgeting and administrative tasks.
• Updating necessary tracking systems to ensure that project and program status is maintained with complete accuracy.
• Keeping Management informed regarding the progress of all project coordination activities.
• Alert Management of problems/conflicts relating to the execution of assigned projects.

Birmingham, Alabama Area

• Responsible for project scoping of cell phone tower upgrades and expansions
• Communicates with project managers to identify and define requirements, scope, and objectives, making sure clients’ needs are met as projects evolve
• Assigns tasks to internal teams and assist with schedule management
• Assists with administrative preparation for various meetings and provides ad hoc reports as requested.
• Develops and maintains accurate and complete files for projects and programs; continues to monitor for accuracy, integrity and completeness.
• Acts as a point of contact and communicates project status to participants

Vestavia Hills, AL

• Direct and manage the day to day operations of the Workforce Management Department, including preparing schedules, supervising, training, motivating, and conducting performance evaluations for a staff of eleven.
• Successfully combined two separate teams of administrators into one team during Charter’s reorganization and restructuring
• Supervise the development and management of the weekly schedule of all field technician installation and service call activities for Charter Communications in Tennessee, Louisiana, and Alabama; driving field technician.
• Support the Project Management Team in any change process related to either the Technical Operations or the Dispatch Department of Charter by coordinating workforce support of scheduled changes, estimating needed.
• Manage department projects as assigned by Technical Workforce Leadership to ensure all processes are carried out on-time and within scope parameters
• Continuously monitor the Quota Compliance Dashboard to assure job scheduling is in compliance with company standards, generating escalations when necessary to ensure proper service adherence

Sevierville, TN

• THE OLIVE GARDEN, Sevierville, TN, 06/06 – 12/07 Sales Manager:
• Supported sales, business development, and public relations functions for this high volume restaurant. SMOKEY BONES BBQ, Mobile & Montgomery, AL; Orlando, FL, 05/02 – 08/03; 09/04 – 06/06 Assistant Manager:
• Progressed into increasingly responsible roles with this restaurant chain and was selected to transfer to different locations to support growth initiatives.
• While Assistant Manager at the Mobile, AL location: - raised secret shopper monthly average from 91% to 99% in less than one year - increased alcohol sales per guest to “best in company” levels - maintained above.
• Selected by corporate office to serve as a trainer in the opening of the new Fayetteville, NC location as well as teach Manager in Training Classes in Orlando, FL.