As the Producer and Director of Awesome at Content Titan, I manage each project from start to finish, handling everything from the initial client contact to ensure expectations are met, to overseeing preproduction planning, coordinating logistics, and guiding post-production. I bring years of corporate business acumen to the world of production, which helps me keep each project organized, efficient, and aligned with client goals. My focus is on delivering high-quality, audience-driven content, working closely with clients and the team to make sure each story is told effectively and meets our standards for excellence.

Content Titan is your guide to better digital content. We are a team of talented creators in all disciplines. We work with the best in the business and only surround you with people that can actually help.Founded by industry veteran and long time content producer/director Nate Disarro, we have been in the digital content space since the early days of Facebook and YouTube. Among other things, we are founded on the principle of being relevant NOW. We don’t believe in doing things the way they have always been done. We believe in doing what works today.We care more about helping you in your journey than we do about trying to squeeze every dollar we can out of you. Our job is to understand YOUR business, then take the burden off of you so you can focus on what matters most: your customers, employees and stakeholders.

• Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, counseling, coaching, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.• Oversees operations, sales, inventory, budgeting, and performance over the regional offices in Little Rock, AR; St. Louis, MO; and Oklahoma City, OK with frequent travel to each location.• Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.• Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.• Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.• Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.• Recommends product lines by identifying new product opportunities and service changes; surveying consumer needs and trends; tracking competitors.• Implements trade promotions by publishing, tracking, and evaluating trade spending.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.• Accomplishes sales and organization mission by completing related results as needed.

• Demonstrating leadership skills, model behaviors, and exemplary actions.• Supervising all personnel, locally, and in remote locations.• Overseeing operations of our furnished apartments over a four-state area.• Conducting daily, weekly and monthly meetings with sales, housekeeping and guest services staff.• Maximizing profitability by creating and implementing a yearly budget.• Reviewing P&L statements timely to ensure optimized budgeting.• Planning and implement monthly quarterly, yearly and long-range goals.• Overseeing recruiting, hiring, training, evaluations and employee retention.• Planning and assigning various projects for our staff.• Ensuring positively outrageous service is provided to guests and employees.• Maintaining community relationships through networking and volunteering.• Building relationships with potential clients, vendors and current accounts.• Bi-yearly business reviews on each market to ensure maximum productivity.• Visiting all office locations within our market on a quarterly basis.• Meeting with our competition for partnership opportunities.• Maintaining professional designations by yearly continuing education.• Participation in yearly professional conferences to learn about new trends.• Negotiating contracts with vendors to ensure maximum profitability.• Ensuring team members have the proper skills to not only excel but to exceed their own expectations.• Providing a safe and productive work environment for all team members.• Completing payroll tasks bi-weekly.

• Present, promote and sell products/services using solid arguments to existing and prospective customers• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.• Establish, develop and maintain positive business and customer relationships.• Reach out to customer leads through cold calling.• Expedite the resolution of customer problems and complaints to maximize satisfaction.• Achieve agreed upon sales targets and outcomes within schedule.• Coordinate sales effort with team members and other departments.• Analyze the territory/market’s potential, track sales and status reports.• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.• Keep abreast of best practices and promotional trends.• Continuously improve through feedback.• Won numerous awards by over-achieving budgeted sales numbers year-over-year by 10% or greater.

• Operate computers programmed with accounting software to record, store and analyze information.• Understand the Apartment Association lease and contracted credit report application.• Accept rental payments and post rents to the computer.• Comply with federal, state and company policies, procedures, and regulations.• Record monies collected and prepare bank deposit slips on an on-going basis.• Debit, credit and total accounts on computer spreadsheets and databases using specialized accounting software.• Ensure that all proper and legal documents are received, current accurately verified and entered into the computer from new vendors, prior to payment being processed.• Communicate with Property Managers regarding the accuracy of invoices received; that purchase orders are attached and invoices are coded correctly, according to company procedures.• Ensure that all invoices received from the properties are approved, entered and paid within a timely manner.• Access computerized financial information to resolve vendor and payment disputes.• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.• Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents.• Prepare statements of accounting notices for past residents.• Prepare, review and close financial books for assigned properties monthly.• Prepare and review quarterly and year-end reports.• Provide accounting support to Property Managers.• Assist in lease transactions by typing leases, gathering applicant’s history and credit approvals.• Maintain accurate monthly commission sheets on leases, renewals, and delinquencies for bonus purposes.• Assume Community Manager’s duties/authority in the absence of immediate supervisor following company and community guidelines.

• Conduct all business in accordance with TMI policies and procedures. Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.• Hires, trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned community. This includes new employee orientation and training, ongoing formal and informal performance evaluation, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines.• Provides comprehensive feedback to non-performing employees. Facilitates disciplinary procedures and documentation up to and including terminations of employment if necessary.• Conducts on-going training with office staff; e.g., leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis.• In conjunction with the RPM, the property manager will assist in the formulation of budgets for each upcoming calendar year. The property manager is responsible for staying within the established budget guidelines throughout the year.• Actively maintain and report monthly variances and narratives.• Ensures that all rents are collected when due, and posted in a timely manner. Makes sure that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis.• Performs evictions, utility cut-offs and landlord liens as required on delinquent rents.Constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. The property manager is responsible for approving and submitting all invoices to the corporate office for payment• Makes rental rate recommendations to Regional Property Manager.

Traveled to the airline’s reservation call centers across the US to promote company spirit and culture. Provided technical assistance to customers and reservation agents. Reservation sales agent.