Dynamic Tier's ERP product suite targets small and medium side businesses.My Responsibilities include:Expand sales customer, direct sales, requirement analysis, project deployment and customer supportBuild sales cycles and execute sales activities with sales teamBuild sales channels and channel pricingBuild deployment team, formulate KPI and manage deployment resultsBuild customer support teamInvolve in product design, providing customer and market feedback

Drive end to end release of Outlook.com app with Microsoft on Google Play Store and Nokia Android Storeo Worked closely with Microsoft on developing requirement, user stories, UED, etc.o Coordinated with engineering teams in China and Helsinki; professional services team in Helsinki and customers in the Stateso Improved Google Play rating from 2.5 to 3.8 and going up o Migrated 14 million users from Hotmail app to Outlook.com appProject management in the commercial… Show more Drive end to end release of Outlook.com app with Microsoft on Google Play Store and Nokia Android Storeo Worked closely with Microsoft on developing requirement, user stories, UED, etc.o Coordinated with engineering teams in China and Helsinki; professional services team in Helsinki and customers in the Stateso Improved Google Play rating from 2.5 to 3.8 and going up o Migrated 14 million users from Hotmail app to Outlook.com appProject management in the commercial release of Seven core productso Daily management of product development cycleso Coordinated engineering efforts over in US, Finland, Ukraine and China o Collaborated with product management, engineering, sales, professional services and supporto Keep senior management focused and updated on core development progressDrive operation process improvemento Standardize current engineering processes between client and server teamso Improve communication channels and transparencies among siteso Optimize customer support process Show less

• Achieve $15 million in new revenue growth, gained 150 new headcount growth• Gather market and competitor data and performed SWOT analysis to propose new target market and remain competitive• Define and execute the STB server business growth • Adjust operation to maximize short and long term profit• Grow engagement maturity with STB to strengthen relationship for long term growth• Drove vendor consolidation so that ChinaSoft is one of 10 global vendor companies in… Show more • Achieve $15 million in new revenue growth, gained 150 new headcount growth• Gather market and competitor data and performed SWOT analysis to propose new target market and remain competitive• Define and execute the STB server business growth • Adjust operation to maximize short and long term profit• Grow engagement maturity with STB to strengthen relationship for long term growth• Drove vendor consolidation so that ChinaSoft is one of 10 global vendor companies in STB• Set up the first Microsoft vendor team in East Washington and in first vendor MSIT certified vendor facility in a second tier city in China• Deep dive ChinaSoft’s capabilities and align areas of expertise with Microsoft needs• Adjust strategy and direction to adapt to new strategies and client organizational changes• Responsible for revenue and profit margins both long-term and short-term• Collaborate with Redmond account managers and delivery managers in China to oversee status of over 17 projects from staff augmentation to project based model Show less

• Manage over 300 engineers in Shanghai and Beijing• Follow up with clients on a regular basis for feedback information• Gather market and competitor data and performed SWOT analysis to propose new target market and remain competitive• Define and execute the STB server growth plan • Coordinate with US account manager, sales and delivery managers on people management and project management• Gather and analyse client feedbacks and internal escalations and discuss with managers… Show more • Manage over 300 engineers in Shanghai and Beijing• Follow up with clients on a regular basis for feedback information• Gather market and competitor data and performed SWOT analysis to propose new target market and remain competitive• Define and execute the STB server growth plan • Coordinate with US account manager, sales and delivery managers on people management and project management• Gather and analyse client feedbacks and internal escalations and discuss with managers and project leads on improvement plans and procedures• Analyse department financial data, cost, and revenue and propose new tactics to adjust operation to maximize short and long term profit• Conduct regular project review on health of the project and propose improvement plans• Regular report sales progress and project performance to senior management Show less

• Build 2 24x7 support teams for all MSN Channels International and MSN BEET (flash based commercial advertising solution), 2 feature/site deployment team and 1development/test team for MSN in Concert• Directly manage over 20 engineers and supervise 4 project managers working on support, development, release and development/test team for MSN in Concert• Working directly with Microsoft MSN UK and Microsoft MSN US on team scoping, budget/resource planning, engagement process formulation… Show more • Build 2 24x7 support teams for all MSN Channels International and MSN BEET (flash based commercial advertising solution), 2 feature/site deployment team and 1development/test team for MSN in Concert• Directly manage over 20 engineers and supervise 4 project managers working on support, development, release and development/test team for MSN in Concert• Working directly with Microsoft MSN UK and Microsoft MSN US on team scoping, budget/resource planning, engagement process formulation, etc.• Supervise and collaborate with project team on project plan implementation, KPI review• Create incident management processes, design and implement internal tools to manage processes and track all operational steps and information Show less

• Managed 2 teams of 40 engineers working with different technology and platforms• Understand and gather client requirements to develop proposals with estimated scope, budget and resource requirements• Draft product design specification documentation and project management plan• Track daily project delivery status and communicate with client in US and Europe • Analyze and forecast scope and workload change to develop change plan and propose to clients and senior… Show more • Managed 2 teams of 40 engineers working with different technology and platforms• Understand and gather client requirements to develop proposals with estimated scope, budget and resource requirements• Draft product design specification documentation and project management plan• Track daily project delivery status and communicate with client in US and Europe • Analyze and forecast scope and workload change to develop change plan and propose to clients and senior management• Manage and supervise deliveries from 6 teams simultaneously • Design and propose standardize reports across different projects with managers and project leads Show less