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Consult and work with small and medium sized businesses to find solutions for improving their online business presence.Worked with an extremely diverse range of businesses on the following:-Websites & strategy-Social media marketing & strategy-E-commerce implementation & strategy-Digital marketing (SEO, SEM, PPC, email marketing & lead generation)-Web traffic analytics analysis

Assist and qualify customers to become resellers of Godaddy's portfolio of products and helping them getting their reseller accounts up and running. Duties include establishing and ongoing development of marketing plans for clients, helping with website design, and technical issues. Consistently achieved 150% - 250% of sales quotas for both reseller accounts as well as product sales within clients private label resellers. Additional responsibilities included customer retention via product… Show more Assist and qualify customers to become resellers of Godaddy's portfolio of products and helping them getting their reseller accounts up and running. Duties include establishing and ongoing development of marketing plans for clients, helping with website design, and technical issues. Consistently achieved 150% - 250% of sales quotas for both reseller accounts as well as product sales within clients private label resellers. Additional responsibilities included customer retention via product failed billing queue. Show less

As a lead I helped sales agents with technical and sales questions they needed advice on. I also took escalated calls and watched other Supervisors teams for them when they were absent. As a Supervisor I was responsible for a team of approximately 20 Sales & Support representatives. Responsibilities included coaching agents to maximize their sales, ensuring they adhered to and exceeded various metrics and quality standards. I quickly took a team that was on second shift and improved their… Show more As a lead I helped sales agents with technical and sales questions they needed advice on. I also took escalated calls and watched other Supervisors teams for them when they were absent. As a Supervisor I was responsible for a team of approximately 20 Sales & Support representatives. Responsibilities included coaching agents to maximize their sales, ensuring they adhered to and exceeded various metrics and quality standards. I quickly took a team that was on second shift and improved their results and had them consistently outperforming most day shift teams. Show less

Helped customers with technical support issues by troubleshooting their issues and providing a resolution to their problem. Cross-sold and upsold customers on Godaddy's products & services. I consistently hit the top sales tiers every commission period and was quickly promoted.

- Retained small business customers by finding unique solutions to help their businesses- Promoted from Credit Dept, Customer Service, B2B, to Customer Retention - Achieved consistent high metric rankings for job performance- Designed custom software that tracked employee work for Credit Department

Sold computer software B2C and B2B that included:Family Tree Maker Genealogy SoftwareQuickverse Bible Study SoftwareQuicken, Quickbooks, and Turbo TaxApproximately 100 other smaller titles