Director
➤ Pioneered the foundational setup of 7 Star & Roadex, steering its strategic integration as a core division of Roadex Transportation LLC, and played a critical role in the executive selection process, including the personal interviewing and hiring of the Vice President.➤ Authored and executed comprehensive Standard Operating Procedures (SOPs) and training programs, shaping the operational framework and setting quality standards, ensuring a structured and efficient operational flow.➤ Crafted and presented detailed 30, 60, 90-day business growth plans within the first two weeks of tenure, securing stakeholder approval and setting a robust foundation for the company's aggressive market entry and expansion.➤ Orchestrated a complete overhaul of the company’s insurance and bonding arrangements, aligning with regulatory requirements and industry best practices, thereby fortifying the company against financial risks and liabilities.➤ Functioned as the primary technology advisor, leveraging extensive industry experience to guide the integration of state-of-the-art Transportation Management Systems (TMS), Customer Relationship Management (CRM) platforms, and sales tracking tools, significantly enhancing operational efficiency.➤ Developed and enforced a comprehensive sales process, including the creation and deployment of cold call/email training templates, which were instrumental in strengthening the company’s sales procedures and market penetration.➤ Managed the entire spectrum of customer and carrier relations.➤ Successfully closed major accounts with high-profile clients, contributing to an increase in company revenue, evidenced by a $500,000 revenue milestone with AutoNation in the first month and a $2 million revenue growth in 11 months.➤ Directed the recruitment and compensation strategy, expanding the team from 2 to 8 within the first year, and was instrumental in formulating position outlines and commission structures to build a performance-driven culture.