Bradford K. Dillon

Bradford K. Dillon Email and Phone Number

Claims Team Manager at State Farm ® @ State Farm ®
1 State Farm Plaza Bloomington, IL 61701 United States
Bradford K. Dillon's Location
Celina, Texas, United States, United States
Bradford K. Dillon's Contact Details

Bradford K. Dillon work email

Bradford K. Dillon personal email

n/a
About Bradford K. Dillon

I am a self-directed professional with 25+ years of experience in wide ranging industries. My skills in customer service and financial management are well documented. I have demonstrated strengths that include: settling insurance claims, negotiating, supervising personnel, and leading business operations. I am an experienced professional who respects and leverages human capital via mentoring, motivating, and leading by example. I am equipped with an excellent work ethic, a strong sense of responsibility and leadership. I have the proven ability to assist clients in dynamic and changing environments - interacting effectively with all levels of support staff and management. I am a highly motivated customer service professional with outstanding financial certification (ChFC® - Chartered Financial Consultant). As a consummate team player, I am experienced at analyzing financials, recommending strategies to improve overall performance, motivating clients and team members, and maintaining a professional attitude at all times. I am always approachable and adaptable with the ability to implement practical solutions under time-critical conditions. I have a data-driven mind set with the proven ability to conduct and/or analyze trends. I have earned a reputation as an accomplished professional who is adept at identifying opportunities while being a strong team player who can work under pressure to tight deadlines. I am recognized as being dedicated and hardworking with an unmatched drive to produce superior results. I am capable of identifying areas of strengths and weakness as well as implementing policies, standards, and changes in operations and systems that optimizes productivity and bottom-line results. I am a self-motivated professional who is adept at working effectively with limited supervision by applying creativity and organizational skills.

Bradford K. Dillon's Current Company Details
State Farm ®

State Farm ®

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Claims Team Manager at State Farm ®
1 State Farm Plaza Bloomington, IL 61701 United States
Website:
statefarm.com
Employees:
10
Company email:
info@jhannahco.com
Bradford K. Dillon Work Experience Details
  • State Farm ®
    Claims Team Manager
    State Farm ® Dec 2019 - Present
    Bloomington, Illinois, Us
    • Results-driven Auto Team Manager dedicated to high levels of customer satisfaction and meeting aggressive business goals. Engaging positive demeanor with breadth of experience with specialized knowledge in Auto Claims. • Responsible for 1st-line management of Express team members, which may include hiring, training, coaching, performance management and salary administration in an in-office and a work from home environment. • Leads team towards company goals and regularly identifies opportunities for continuous improvement.• Serves as a technical resource and ensures compliance in the areas of claims settlement procedures, company claim policies and procedures, insurance contracts and endorsements, automotive repair methods and parts, applicable federal/state laws, and legal requirements.• Promotes development of employees.
  • State Farm ®
    Catastrophe Claims Specialist
    State Farm ® Jul 2007 - Dec 2019
    Bloomington, Illinois, Us
    • Evaluate and settle claims. Maintain compliance with state rules and claim handling procedures. Participate in activities in response to weather-related events, including tornadoes, hailstorms, and hurricane landfall, as well as man-made/environmental disasters. • Schedule work required to process claims; investigate claims by interviewing claimants and witnesses by inspecting property damage to determine extent of the company's liability. • Gather information, including photographs that are used to evaluate insurance claims. • Manage insurance claims while maintaining relationships with policyholders and agents. • Draft written correspondence, dictations, and scheduling as it relate to completing claims. • Duties include investigating and responding to individual state-to-state insurance policies that apply to insurance claim; assess damage to determine what is salvageable. • Review disaster event management, claims automation, and auto claims processing. • Assist claims adjusters with complex issues that are disaster-related insurance claims. • Review claims and guidelines to see whether costs are reasonable based on damage assessment.• Verify disaster claim applications for accuracy; interview claims adjusters and consult policy files to verify the information reported in claims and then either authorizes or refers claims to an investigator.
  • Hughes Financial, Llc
    Realtor
    Hughes Financial, Llc 2006 - 2007
    • Assisted clients with sale/purchase of real estate property to build strong rapport/value. • Provided clients with an overview of their market of interest and offer a working-level and fundamental understanding of laws and other regulations as it pertains to their transaction. • Utilized knowledge and analytical skills to bring value to client situations as a consultant. • Ensured follow-up with clients on available properties of interest and recognized for customer satisfaction. Established client rapport through excellent customer service. • Managed contracts to closing via admin functions to ensure smooth transactions. • Worked one-on-one with clients to determine solutions for specific real estate goals. • Communicated with borrowers, realtors, and builders on status and sales commitments. • Leveraged self-prospecting marketing programs to attract clients and to increase customer leads through referral of clients. Provided leadership in facilitating the processing of transactions from contact to close.
  • Roadway Express
    Roadway Express
    Roadway Express 2004 - 2005
    • Performed intrastate travel, hauled containers/dry vans, and handled inventory management/distribution. Recorded inventory of loads making sure that they were delivered. • Performed inspection on truck, trailer, and loads with the delivery of various products. • Maintained excellent condition of truck and trailer to ensure safe delivery of ordered loads. • Produced and carried complete and necessary papers to fully comply with all Federal DOT Regulations.
  • Roadway Express
    Warehouse Associate
    Roadway Express 2004 - 2005
    • Utilized a strong sense of urgency while maintaining a high degree of overall quality. • Pulled and prepared products for shipment, moving and staging products and materials. • Instructed staff on best shipping practices; anticipated demand of products during warehouse operations. Handled inventory control, shipping/receiving, and hazardous training. • Coordinated with management in establishing shipping regulations while following policies and procedures.
  • Frisard'S Trucking Company, Inc.
    Safety Director
    Frisard'S Trucking Company, Inc. 2002 - 2003
    • Handled recruiting, qualifying, orientating owner(s), operations managers, drivers, and other employees. Consistently monitored driver qualification files, and audited driver's delivery logs. • Was responsible for $800K of equipment. Selected to perform intrastate/interstate travel. • Managed the company's standing with federal motor carrier safety/compliance regulation.
  • Bkd, Inc.
    Owner/Operator
    Bkd, Inc. 1992 - 2002
    • Maintained contracts while ensuring strict compliance of Federal and State Regulations. • Utilized expertise in transporting containers while performing Intrastate/Interstate Travel. • Implemented procedures for maintaining budgets while providing continuous quality service. • Negotiated complex partner contracts, developed new project plans, and promoted transportation goals.
  • United States Marine Corps
    Warehouse Manager - Corporal (E4)
    United States Marine Corps 1988 - 1992
    • Assigned to multiple locations: Japan, California, and Operation Desert Shield/Desert Storm, and Saudi Arabia. Supervised warehouse operations and all supply logistics. • Duties included: inventory control, shipping and receiving, and safety and hazardous training. • Compiled and maintained records; examined material received to verify conformance to specifications.

Bradford K. Dillon Skills

Claim Liability Customer Service Property Homeowners Microsoft Office Client Rapport Auto Claims Damage Assessment Negotiation Dot Regulations Property Damage

Bradford K. Dillon Education Details

  • California State University, Bakersfield
    California State University, Bakersfield
    Business/Finance

Frequently Asked Questions about Bradford K. Dillon

What company does Bradford K. Dillon work for?

Bradford K. Dillon works for State Farm ®

What is Bradford K. Dillon's role at the current company?

Bradford K. Dillon's current role is Claims Team Manager at State Farm ®.

What is Bradford K. Dillon's email address?

Bradford K. Dillon's email address is br****@****arm.com

What schools did Bradford K. Dillon attend?

Bradford K. Dillon attended California State University, Bakersfield.

What skills is Bradford K. Dillon known for?

Bradford K. Dillon has skills like Claim, Liability, Customer Service, Property, Homeowners, Microsoft Office, Client Rapport, Auto Claims, Damage Assessment, Negotiation, Dot Regulations, Property Damage.

Who are Bradford K. Dillon's colleagues?

Bradford K. Dillon's colleagues are Kelley Campopiano, Linda Kushnerock, Katie Giefer, Colton Mosher, Andrew Hatfield, Pam Burket, Bruce Carthon.

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