Bradford Smith Email and Phone Number
Bradford Smith's Location
Westford, Massachusetts, United States, United States
Bradford Smith's Contact Details
Bradford Smith work email
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Bradford Smith personal email
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Bradford Smith phone numbers
About Bradford Smith
Specialties: Information and Technology SecurityInternet SecurityHIPAAIRS 1075Security Policy and ProceduresBusiness Continuity Planning and Disaster RecoveryPrivacyVoice over IP (VoIP)MPLS, IP routing, Internet FirewallsConverged Voice and Data NetworkingData Center Consolidation - applying a business model to virtual computing that worksGeneral and IT Crisis ManagementSane Project and Program Management where the objective is to get things done
Bradford Smith's Current Company Details
Bradford Smith Work Experience Details
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Chief Information Security OfficerUniversity Of Massachusetts May 2018 - PresentBoston, Massachusetts, UsCurrently providing information security guidance to the President's Office and across the UMass System including:• Supervising forensics, audit and Identity Management staff and systems• Supervising implementation of a system-wide Digital Integration platform• Writing security policy for the UMass Board of Trustees• Assisting the University Treasury department to acquire Cyber Insurance for the UMass System• Managing cyber incidents, mitigation and follow-up counsel• Managing training staff to rollout educational programs based on the NIST framework and the Center for Internet Security 20 critical security controls• Managing the acquisition and rollout of a UMass System wide endpoint security procurement
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OwnerSecuregovernance, Inc. ; Bradford Smith Consulting Oct 1998 - PresentI set up both a C corporation and a 1099 variant to support the administrative end of my consulting practice. I am fully insured and comply with all state and federal requirements for owning and maintaining a business. However any entity wishes to transact with me is supported and welcomed. My primary skillsets revolve around three major areas:1) Information Security - everything from standing up a department, developing polices and procedures, procuring solutions and advising on risk mitigation. Information security can be integrated into your business processes without impacting your ability to get things done!2) Project and Program Management - from visioning a solution, procurement and vendor contract negotiation and oversight, hiring staff, deploying environments, building and maintaining schedules, ensuring success and customer satisfaction including standing up 'Day 2" operational support3) IT Crisis Management - I can stabilize your environment and craft a way out of the problem while keeping the business going. This includes making staff decisions, developing tactics and strategy, managing vendors appropriately and keeping the lights on as necessary to move forward as well as counseling executive leadership on ways to improve their future.
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Management ConsultantCommonwealth Of Massachusetts Jan 2013 - Apr 2018Boston, Ma, UsSupervised an IT managed service for a $120M modernization program to improve RMV self-service for over 4 million drivers, provide a comprehensive view of customer interactions, and reducing registry wait times by at least 50% while not impacting the $1.4B revenue stream to the Commonwealth from January 2013 to August 2015 and August 2016 to present including:● Deployed a $3M private cloud converged infrastructure and database appliance solution● Partnered with application development to create a DevOps team that managed the technical infrastructure including Oracle, Linux, VMware, firewall, NetAPP storage and XML gateway experts● Responsible for overall infrastructure program governance, scope, schedule, budget and resources to successfully fulfill business and technical requirements and project deadlines while maintaining high customer satisfaction -
Management And Technology LeadershipCommonwealth Of Massachusetts Aug 2015 - Jun 2016Boston, Ma, UsDepartment of Early Education and Care (EEC) - I was responsible for managing the recovery of the Child Care Financial Assistance System (CCFA) and infrastructure that subsidizes daily child care for 55,000 constituents serviced by 5000 providers processing nearly $450M a year including:● Stabilized CCFA and tuned the environment to handle 3x capacity by adding additional infrastructure, optimizing the database, and resolving blocking issues to allow providers to submit complete data● Transformed development and business teams into a cohesive service delivery unit focused on supporting CCFA and the provider community● Organized the helpdesk, developing training staff and materials, initiating release management, staffing 17 FTEs, and identifying and implementing critical application fixes in order to make CCFA a viable product● Facilitated bringing on board application performance experts, expertise to cleanse the production database and working with Microsoft to tune the SQL server database.● Developed a process to reconcile ongoing spreadsheet provider payments against actual claims ● Planned a funding strategy to staff up the team and defining a staffing plan for the next 18 months
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Infrastructure And Security ConsultantCommonwealth Of Massachusetts Jul 2011 - Jun 2014Boston, Ma, UsI created a comprehensive program for the governor’s executive order to consolidate IT systems into a centralized delivery platform including:• Developed strategy and marketing for prospective agencies about the benefits of consolidation including reduced cost, better operational support, elimination of operating system and hardware support and free lower environments to test and patch• Moved over 200 systems and a dozen separate data centers into the main state data center• Developed and deployed a streamlined intake process encompassing physical to virtual migrations and a new server build repeatable processes. • Refined service catalog products to further assist with new business• Transitioned all prior and new systems into full managed services under “day 2” support keeping project staff fully productive on new discovery, design and delivery.
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Network And Security ConsultantCommonwealth Of Massachusetts Jul 2007 - Jun 2011Boston, Ma, UsI managed a massive VoIP Telephony program to the 17 HHS agencies, over 22,000 employees at over 150 locations throughout the Commonwealth. This included overseeing upgrading the network to create an enterprise wide converged voice and data network capable of supporting VoIP/IP Telephony for EOHHS. I managed the Verizon deployment contract in partnership with an executive team including:• Agency Chief Operation Officer• Agency Chief Financial Officer• Agency Chief of Planning and Enterprise Strategy• HHS IT Operations Service Director• HHS Budget Director• HHS Chief Technology Officer• Agency and HHS Legal CounselI worked with the Commonwealth to develop a Day-2 managed services model out to EOHHS desktops for a five year period. This included managing the vendor SLAs and cost levels including keeping the $25M contract to within 5% of change order costs. I also oversaw a state site implementation team that upgraded hundreds of MDF and IDF telecom closets including writing an RFQ and awarding contracts to two wiring contractors that provided us fixed a la carte menu pricing for well known field work as well as economical variable project bids. Overall I was charged with managing approximately $10M in capital funding as well as working with finance to develop an appropriate operating expense budget for the affected agencies.As part of this project I had to work with 4 different state agencies ensuring the new technology was fully ADA accessible including for the blind, deaf and hard of hearing and disabled. I ran the voice and data design and acceptance for the project including managing deployment into all types of state buildings including hospitals, prisons, mental health facilities, cemeteries, and field offices. The voice design included a new dial plan as well as handset selection for each employee. The new MPLS data network was built in parallel to the legacy dedicated circuit and frame replay network and cut-over one site at a time.
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Disaster Recovery And Business Continuity ConsultantCommonwealth Of Massachusetts Jul 2006 - Jun 2007Boston, Ma, UsI lead a team comprised of agency staff and vendors to develop a business continuity and disaster recovery program centered around a purpose built tool. Included in the effort was development of an end to end program that allowed any Executive Branch agency to develop a plan that covered all essential business functions - ranking them by priority - and identifying actionable plans for maintaining those functions in the event of a disaster. The program included a repeatable workshop using the tool to assist with developing a plan. We also reviewed any existing continuity of operations plans and reported to executive leadership our progress as we engaged with our customer agencies.
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ConsultantMassachusetts Information Technology Division - Massit - Eotss 2005 - 2018
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Management ConsultantThe Massachusetts Executive Office Of Labor And Workforce Development (Eolwd) Oct 2013 - Jun 2014At the request of the Commonwealth CIO - I led the recovery of the Commonwealth unemployment system that supports over 60,000 employers annually and over 100,000 weekly unemployed filers including:● Stabilized Division of Unemployment Assistance UI Online system by deploying additional compute resources, tuning the environment and directing the vendor to fix defective code enabling the system to resume handling normal user load and preventing failure. This included chairing Sunday and Monday incident bridges leading the entire technical team on a step by step process to identify and clear issues. I also recruited a number of subject matter experts in security, Oracle, Windows performance and SCOM monitoring to fix the environments.● Responsible for status and project updates to Commonwealth executive management providing the Governor’s Office with timely information for press releases● Transformed the IT department of over 100 FTEs by initiating proper incident and project management practices and operational frameworks to properly support the UI Online unemployment claims system● Participated as one of 5 people on a procurement team to identify a vendor company to take over maintenance and delivery of UI Online for fixes and new releases. ● I personally recruited and placed a new Secretariat Chief Information Officer who could step in and continue the turnaround of department.If you are wondering about overlapping dates - it's because what needed to get done got done... It was a busy time.
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Information Security And Aix / Oracle Performance ConsultantAarp 1998 - 2006Washington, Dc, UsI provided Internet security support to various business units within AARP. This work included initial stand-up and supporting the AARP Internet firewall and presence installing the first web servers for the organization including operating system hardening and penetration testing. I performed other routine system administration activities including upgrade and maintenance services. I assisted in recovering the firewall platform and web servers at several AARP disaster recovery tests at Sunguard in Atlanta. Additionally I installed and configured ISS which at the time was the premier intrusion detection product. This provided additional depth in protection for their Internet presence. I also performed AIX performance analysis for the server term. This included producing monthly reports and on-demand as the situation warranted. -
Information Security ConsultantCommonwealth Of Massachusetts Jul 2004 - Jun 2005Boston, Ma, UsI conducted a gap analysis on the Information Technology Division state data center against the HIPAA Security Rule. In order to create the report, and present ITD with a framework in which to attain HIPAA compliance, the following approach was used to identify the gaps and provide possible solutions:Information Gathering• Interviewed key personnel• Reviewed existing documentation• Reviewed existing procedures• Analyzed ITD’s current security posture1st Draft of Gap Analysis Report• Created approved report outline and draftFurther Information Gathering and Mitigation Research• Defined steps towards remediation and compliance• Followed up questions with staff2nd Draft of Gap Analysis Report• Incorporated staff comments from first draft• Added ‘Suggested Remediation’ sections • Created Documentation Matrix Policy and Procedure Writing• Assisted ITD with creating required documentation• Developed Policies, Procedures, Position Papers and TemplatesFinal Gap Analysis Status Report• Provided documentation status of each report finding• Noted other remediation steps taken by ITD
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Information Security ConsultantMassachusetts Department Of Revenue Oct 1998 - Jun 2005I provided Internet security support to various business units within the DOR. This work included initial stand-up and support of the DOR Internet firewall and presence. I assisted the department with transitioning operational support to full time staff and providing guidance and support as needed. I worked with department technical staff to develop a strategic long term network topology to flexibly and securely provide DOR and its partners a framework to operate in. This included deploying security access points to the Internet, other state agencies and external partners. We also deployed first generation email and web browsing controls, piloted a PKI (we decided against it due to cost), implemented survivability into our designs and endured a comprehensive penetration test which I wrote the request for quote, conducted the vendor evaluations and developed responses to findings. I also performed similar efforts to identify and deploy the state's first XML gateway product.Additionally - I wrote numerous policies and procedures (minimum security baselines) which the department used to secure their infrastructure. For many of these years I fully managed the department audits from the IRS based on publication 1075. This included negotiating findings with the IRS, developing mitigating solutions and crafting department audit responses. Lastly I assisted with on-boarding and training up my replacement information security officer for the IT department.
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Information Security ConsultantDatapower 2003 - 2004I provided security expertise to various Datapower customers and prepared a repeatable training program for the XML gateway product working with the engineering teams at the Datapower headquarters.
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Information Security ConsultantNational Grid 1998 - 2004London, London, GbI provided ongoing security guidance to the New England Power including policy development, technical strategy, and management advice. I assisted with maintaining the existing firewall deployment and then with a replacement Checkpoint firewall including setting VPNs and configuring services such as proxy relays, DNS, email and a web presence. I also set up and maintained a mirrored web site between two locations using rsync to keep the content updated in realtime with encrypted SSH tunnels. -
Information Security ConsultantEdwards & Angell - Large Law Firm 1996 - 2004I provided ongoing security guidance to the firm including policy development, technical strategy, and management advice. I assisted with maintaining the existing firewall deployment and then with a replacement Raptor firewall including setting VPNs and configuring services such as proxy relays, DNS, email and a web presence.
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Network Integration ConsultantDigital Equipment Corporation (Usa) Jan 1990 - Oct 1998Maynard, Ma, UsI consulted with 100s of customers and was privileged to work with many in the Fortune 50 - Digital's most prestigious accounts. I leveraged what I knew and branched into unknown areas: VaxVMS to Unix to Linux; DECnet to TCP/IP and desktop networking; Firewall implementations to Internet security to delivering Information security solutions including standing up corporate practices. We were all one man bands and had to figure out and deliver any technology, assist with sales support and in my case - travel to many customer satisfaction issue sites and work to resolve delivery problems and put Digital back in good standing.Customers included Executive Office of the President, the US Senate and GPO, Kodak, Corning, Bankers Trust, BOA and BONY, Shell Oil, Mayo Clinic, the VA, the Navy, Williams College, Harvard Business School, UMass Amherst, City of Worcester, New England Power, AARP, World Bank, Edwards and Angell Law, Mass DOR, Mass State Police, RR Donnelley, Verizon, Time Warner US Post Office, Shubert Corporation, Edison, Crane Paper, Fitchburg State, the New York Times just to name a few...Technical skills i acquired included implementing TCP/IP networks, DNS, static and dynamic routing, Sendmail including rewrite rules, compiling Internet software like news, Netscape, proxy relays - anything necessary to stand up an Internet presence. I was part of the small corporate team that installed and supported the DEC SEAL and AltaVista products. I learned mundane things like setting up printers, RS-232 connections, system performance reviews, deploying PC and Macs, whatever it took to generate service revenues.I also routinely developed formal presentations to senior client management proposing products and consulting services. I provided numerous classroom and customer site technical classes and planned, designed, and produced repeatable consulting solutions, including testing and delivery of those services.Digital was a fantastic place to work! -
Tops-10 / 20 - Vax/Vms SpecialistDigital Equipment Corporation (Usa) Jul 1984 - Jan 1990Maynard, Ma, UsMy first job out of college was the best - working for 'DEC'... My first position was in the Tops-10 and Tops-20 support group - here I learned so much working with some of the brightest people in the business. I couldn't believe how much I didn't know! I developed a test suite to run against a Fortran compiler for the Tops environment. and I provided remote telephone support for Digital Field Service personnel from around the world. Later I moved over to VAXworks where I continued providing telephone and email support for the VAX/VMS operating system. While in VAXworks - I also taught the first half of the two week VAX/VMS Internals and Data Structures course at the Digital training center outside Boston and also developed a custom device driver for Teradyne. I managed the hotline and assigned support requests to other specialists and ensured that open service requests were closed satisfactorily in a timely fashion. I also wrote a justification to purchase a new VAXcluster for the support team which included data center power and networking upgrades. From this position I moved into the field providing direct support for Digital customers.
Bradford Smith Skills
Data Center
Disaster Recovery
Security
Project Management
Information Security
It Strategy
It Management
Business Continuity
Firewalls
Program Management
Networking
It Service Management
Cloud Computing
Pre Sales
Itil
Enterprise Architecture
Virtualization
Professional Services
Pmp
Business Analysis
Vendor Management
Voip
Integration
Windows
Telecommunications
Information Technology
Cluster
Risk Management
Outsourcing
Routing
Mpls
Business Intelligence
Cissp
Bradford Smith Education Details
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Boston CollegeComputer Programming And Business Administration
Frequently Asked Questions about Bradford Smith
What company does Bradford Smith work for?
Bradford Smith works for University Of Massachusetts
What is Bradford Smith's role at the current company?
Bradford Smith's current role is Chief Information Security Officer at University of Massachusetts.
What is Bradford Smith's email address?
Bradford Smith's email address is bl****@****ith.com
What is Bradford Smith's direct phone number?
Bradford Smith's direct phone number is +197861*****
What schools did Bradford Smith attend?
Bradford Smith attended Boston College.
What skills is Bradford Smith known for?
Bradford Smith has skills like Data Center, Disaster Recovery, Security, Project Management, Information Security, It Strategy, It Management, Business Continuity, Firewalls, Program Management, Networking, It Service Management.
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