I'm an experienced IT Systems Administrator with a passion for developing technical systems. I have extensive experience as a Systems Administrator, Software Engineer, and Cybersecurity Engineer, as well as experience running a helpdesk for a large private organization.I've launched a successful tech startup, and have brought multiple projects from idea to successful launch, with the help of a great team of people. I love the work I do, and am passionate about delivering for the internal and external client. I'm also a lifelong learner, and am continually pursuing additional growth and learning in my field. My Skills Include:Microsoft O365 Systems Administration, SharePoint Administration, Azure Cloud Administration, General Network Administration, Linux Systems Administration, Web Server Security, InfoSec / Cybersecurity , Customer Service, Help Desk Management and Implementation, Software Engineering and Scripting (with experience creating applications in Ruby on Rails, the LAMP Stack, Node.JS, React, Angular, the MERN stack, and experience administering MySQL databases). I am experienced working with Active Directory and other LDAP-based solutions, and at using both in-house helpdesk implementations and large products like Zendesk to run ticketing systems.Notably, working with my team at Alain Pinel Realtors I transitioned from an internal, home-grown help desk software solution to Zendesk. This was a necessary transition that improved our ability to outperform our SLA's and exceed our internal client needs.I've also shipped, with my own company, an AI-based software solution powered by Chat GPT4 that makes the data received from AI queries easy to manipulate and work with, with an eye toward accessibility.I have a certification in Cybersecurity (CC) from the ISC2 Organization and (Security+) from CompTIA, and am also a graduate of Calbright College's cybersecurity program. I'm a huge believer in continued professional education and am working toward acquiring the CISSP this year as well.