Brad Nelson Email and Phone Number
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With over 15 years of diverse experience in product management, technical strategy, and agile transformation, I am deeply passionate about fostering growth in individuals, teams, and organizations. I thrive on driving product excellence and delivering innovative solutions that push the boundaries of technology and customer engagement.In my current role as a Technical Program Manager at Ford Credit, I lead a digital platform team dedicated to providing tools that measure impact, enable experimentation, and visualize results. My responsibilities include managing the Digital Product and Platform portfolio, essential to Ford Credit's online presence. Collaborating closely with senior executives and the C-Suite, I ensure our strategies are aligned with organizational goals and drive overall success.As the Co-Host and Founder of the Agile For Agilists Podcast, I engage in thought-provoking discussions from an agile principles viewpoint, sharing insights and best practices with industry experts. This endeavor underscores my commitment to thought leadership, continuous learning, and my passion for empowering others.Previously at Insight, I seamlessly transitioned from people leadership to thought leadership, shaping strategic direction, promoting community engagement, and creating impactful content. My experience includes managing a growing practice, doubling revenue, mentoring agile teams, and leading product management for AI/ML solutions. My career began with foundational roles in agile and product strategy at Fortune 500 companies like Amway, GFS, and Meijer, where I implemented frameworks such as SAFe, Scrum, and Kanban, increased deployment frequency, and enhanced software solutions.With a background in Lean Manufacturing and a strong technical foundation, including experience in front-end development and machine learning, I bring a unique blend of leadership, technical expertise, and innovative thinking to every role. I am driven by a passion for cultivating talent, fostering cross-functional collaboration, and achieving impactful business outcomes.*Disclaimer: My opinions are my own and do not represent my employer or any entity I may be associated with, unless explicitly stated.
Ford Credit
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Technical Program ManagerFord Credit Aug 2023 - PresentDearborn, Michigan, UsI work directly with senior leadership to oversee and optimize the Digital Products and Digital Platforms portfolio. I also collaborate with the Lean-Agile Center of Excellence (LACE) and ProdOps office to enhance the organizational delivery model.
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Podcast Co-Host And FounderThe Agile For Agilists Podcast Oct 2022 - PresentI started a podcast with Drew Podwal where we have transparent and authentic discussions about the agile industry, its values, principles, frameworks, practices, and roles as industry experts ourselves and with guest experts. We co-host the episodes and take turns editing. We both work on promotions, I take lead on graphic design and publishing, and he takes lead on the tooling and website. -
Architect, Product Strategy & AgilityInsight Apr 2023 - Aug 2023Chandler, Arizona, UsShifted focus from people leader to thought leader to build up our practice capabilities, assist with strategic direction, promote conference/community involvement, and generate multi-channel thought leadership content marketing in written form, video, and in-person presentations. I partnered with marketing, portfolio, and delivery operations to define, support, and promote our consulting offerings. I provided sales enablement and support client conversations. I also went back to working directly with clients, including fulfilling the role of product manager for an AI/ML translation service engagement. -
Manager, Product Strategy & AgilityInsight Jul 2021 - Mar 2023Chandler, Arizona, UsI became the first Product Strategy & Agility manager in the West Region, responsible for growing the practice by supporting sales, ensuring delivery excellence, and managing all agile coaches, scrum masters, product managers, business analysts, and project managers west of the Mississippi River. I grew the team headcount 5x, had a teammate satisfaction rating of 4.89 out of 5, and nearly doubled revenue from quarter to quarter.
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Team Lead, Product Strategy & AgilityInsight Jan 2020 - Jun 2021Chandler, Arizona, UsI was promoted after my first full year and made team lead of three teammates of scrum masters and product owners, and continued consulting full-time at a Fortune 500 utility company. I helped this client to adopt Scrum and Kanban while advising directors and managers; mentoring product owners, scrum masters, and development teams; and partnering with technical coaches to set up tools and automation for developer workloads.
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Senior Consultant, Product Strategy & AgilityInsight Oct 2018 - Dec 2019Chandler, Arizona, UsI was hired by Cardinal Solutions Group (acquired by Insight) to coach, mentor, and train clients in agile values, principles, frameworks, and delivery models. I advised a medium-sized ERP provider to implement Nexus and Scrum, including mentoring the Product Owner, Business Analysts, Scrum Masters, and leaders. I also facilitated the creation of our DevOps Transformational offering with other SMEs.
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Product DesignerLone Wolff Technologies Jan 2019 - Jun 2020I helped a friend start his business by creating the company logo, website, and copywriting. I also designed the first client's native mobile apps. -
Consultant - AmwayBravo Lt, Llc Jul 2018 - Oct 2018Grand Rapids, Michigan, UsI guided an R&D team and mentored a new Product Owner at a Fortune 500 global marketing company through the innovation process in a Scaled Scrum environment for a new IoT device and mobile app. I collaborated with leadership and the other SMs to build out our portfolio. -
Consultant - Gordon Food ServiceBravo Lt, Llc Jul 2017 - Jun 2018Grand Rapids, Michigan, UsI worked with the Lead Business Analyst and Product Owner at a Fortune 500 foodservice distributor to enhance their internal web app and mobile app, along with delivering a single-page application (SPA) replacement of a critical business application. I implemented an entirely new requirements process, mentored BAs, the PO, SMs, and stakeholders, and worked with the enterprise architects on modern development practices.
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Scrum MasterMeijer May 2016 - Jul 2017Grand Rapids, Michigan, UsI became one of Meijer's first Scrum Masters during our SAFe transformation that helped to train Marketing Analysts into Product Owners and build Meijer's Digital Portfolio. I was trained to replace the vendor Release Train Engineer (RTE) and helped increase our production deployments from twice a year to twice a month. -
It Business AnalystMeijer Feb 2016 - Apr 2016Grand Rapids, Michigan, UsI was hired in full-time to continue supporting the mobile apps, but my responsibilities increased to include the ecomm and loyalty sites.
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It Business AnalystMeijer May 2015 - Jan 2016Grand Rapids, Michigan, UsDue to my communication skills, I was promoted to BA to collaborate with Marketing Analysts to define and validate new features for Meijer's native mobile apps. I was responsible for documenting requirements, creating the release plan, managing vendor relationships, and performing user acceptance testing (UAT). I continued to support the quality team by interviewing and training new hires.
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Quality Analyst, MobileMeijer Jun 2014 - Apr 2015Grand Rapids, Michigan, UsI became one of the first testers for Meijer's native apps that helped to establish testing standards and practices. I reported 200 bugs in my first month, and by the time I left Meijer, we could consistently push to production with no showstopping defects.
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Quality Analyst, PosMeijer Apr 2014 - Jun 2014Grand Rapids, Michigan, UsContracted as a point-of-sale quality analyst specializing in testing the automated self-checkout kiosks through system configuration and test scripts.
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Coordinator, Infusion ServicesWalgreens Dec 2013 - Apr 2014Deerfield, Il, UsI was promoted to Coordinator over all deliveries, responsible for all non-medicinal inventory, managing a team of 3 drivers, and handling all shipments while maintaining Clinical Technician responsibilities. -
Clinical Technician, Infusion ServicesWalgreens May 2013 - Dec 2013Deerfield, Il, UsI was hired as the only person on the western side of the state to maintain our medical equipment inventory, document care guidelines, and train nurses and clients on proper usage. This position lived in distribution and I would assist with deliveries, as needed.
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Full-Time ParentingCareer Break Sep 2012 - May 2013Due to my contracts ending, I stayed home to raise our newborn daughter and son while the wife worked.
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Technician AssistantWalgreens Jul 2012 - Sep 2012Deerfield, Il, UsI installed new point-of-sale (POS) terminals, servers, and wireless access points at multiple store locations.
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Data Entry / Call CenterHolland Jan 2012 - Jun 2012Holland, Mi, UsI answered customer calls in a call center and performed data entry for scanned copies of bill-of-ladings. -
Easy TechStaples Dec 2011 - May 2012Framingham, Ma, UsI repaired computers and electronics in-store and was the first in-home certified technician at this location. -
Health And Well-BeingCareer Break Jun 2011 - Nov 2011I was injured while working on the line due to an OSHA violation that resulted in surgery and rehabilitation. This would end my career in Lean Manufacturing.
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Cognex SupportPraxis Packaging Solutions Mar 2011 - Jun 2011Grand Rapids, Mi, UsDue to my technical aptitude, I was trained in a proprietary query language to program and maintain vision systems that automated quality through machine learning (ML) / artificial intelligence (AI) that interfaced with a programmable logic controller (PLC). -
Line TechPraxis Packaging Solutions Nov 2010 - Jun 2011Grand Rapids, Mi, UsI led a dynamic cross-functional team of 6-60 predominantly non-English speakers in a fast-paced environment to meet strict deadlines while maintaining FDA and OSHA standards by leveraging Lean principles and servant leadership.
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Brake Shears OperatorAmerican Seating Company Apr 2010 - Sep 2010Grand Rapids, Mi, UsI returned to Lean Manufacturing where I fulfilled orders via a Kanban pull system with a shear press brake, overhead crane, powered pallet jack, and forklift. I was laid off by seniority and called back two months later but I already had another job. -
Career TransitionCareer Break Mar 2008 - Feb 2010I performed various positions, including customer service at multiple retail stores, tech support at Geek Squad, and even vehicle recovery due to physical rehabilitation. During this time I had my firstborn child.
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Health And Well-BeingCareer Break Nov 2007 - Mar 2008I was in a car accident on my way to work and needed time for cognitive rehabilitation.
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Auditor & Press OperatorPridgeon & Clay May 2007 - Nov 2007Grand Rapids, Michigan, UsI was able to leverage my experience in Lean and Kanban to perform quality control for steel parts and was trained to operate progressive and pull-back steel stamping presses. -
Professional DevelopmentCareer Break Jun 2006 - May 2007I went back to school and worked part-time retail jobs in technology and fashion.
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AssemblyMagna International Jul 2004 - May 2006Aurora, Ontario, CaThis is where I was first introduced to Lean Manufacturing and Kanban. I quickly became a recognized leader and trainer by demonstrating how to increase throughput by 67% while reducing the required team size by 25% across four assembly cells and three shifts. -
Web DesignerFreelance Jul 2003 - Jun 2004I continued to pick up part-time website and graphic design projects for local companies and small businesses between college classes.
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Web DesignerNissi Networks Jan 2003 - Jun 2003After years of creating my own fan sites and portfolios, I was signed on to replace the only developer at a local studio that specialized in promotional videos and marketing. I designed and maintained the studio website and performed feature enhancements for several clients.
Brad Nelson Skills
Brad Nelson Education Details
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Grand Rapids Community CollegeComputer Science -
Grandville Public SchoolsHigh School Diploma
Frequently Asked Questions about Brad Nelson
What company does Brad Nelson work for?
Brad Nelson works for Ford Credit
What is Brad Nelson's role at the current company?
Brad Nelson's current role is Host of The Agile For Agilists Podcast🎙️Public Speaker & Content Creator in Lean, Product Development, and High-Performance 🧠 Practitioner of the Scientific Method / Scientific Thinking ♾️ People & Technology Leader.
What is Brad Nelson's email address?
Brad Nelson's email address is br****@****ght.com
What schools did Brad Nelson attend?
Brad Nelson attended Grand Rapids Community College, Grandville Public Schools.
What are some of Brad Nelson's interests?
Brad Nelson has interest in Technology, Civil Rights And Social Action, Internet Culture, Education, Environment, Well Being, Meditation, Poverty Alleviation, Science And Technology, Human Rights.
What skills is Brad Nelson known for?
Brad Nelson has skills like Agile Methodologies, Business Analysis, Software Installation, Quality Assurance, Technical Support, Leadership, Mobile Technology, Windows Server, Process Improvement, Scrum, Troubleshooting, Microsoft Office.
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