Designing products that for one of the most unexpectedly difficult, complex problems in the world of analytics: finding the right data buried in virtual oceans of it, figuring out if it's accurate and credible, and then making sense of it — we call this suite of products Snowflake Horizon, and I'm fortunate to be leading the design for it.Specifics: Design experiences allowing people to leverage AI – everything from getting answers from data, provisioning governance policies, and facilitating day-to-day, seemingly banal tasks.Designing a universal search experience allowing people to use natural language to find the most relevant data assets for their needs. Establish the basis for a comprehensive data catalog, including semantic layers, business glossaries, and metric definitions.Enabling better collaboration on data within and across organizations – improved search & evaluation, better management of sharing and access requests.Improving the querying & analytics experience for developers, analysts, data scientists – make writing queries seamless by ensuring that you can quickly find the right data, understand it, and parse it.data governance – ensure data quality standards, data security and compliance; monitor changes to your environment and respond quickly and accurately.

Leading the shaping and design of Stripe Radar, a suite of products for detecting and preventing all types of fraudulent activity. I collaborate with ML engineers, data scientists, product management and go-to-market pros on everything from tools that deliver deep insights drawn from a huge volume of complex data, sharpening machine learning models and explaining how they can best be leveraged, to giving users greater power over forging their own fraud prevention strategies and evaluating the efficacy of their responses.To further boost the team's output, I instituted a rigorous product design review process, bringing together product, engineering, and data science to regularly meet with users, understand their unique challenges, and find ways to take what we learn and productize solutions to serve a wide range of merchants.

Led design for FlexportOS, a platform that maximizes the efficiency of supply chain operations teams by improving access to data and control over workflows.
 Led a team of 9, spanning research, product design, and content design to handle multiple challenges across the Flexport platform. A few notable endeavors included:Shipment Visibility: 
Partnered with product management, engineering, and data science to create products that enabled supply chain teams to see where their shipments are, and give accurate predictions for delivery times. This led to an increase in error-free deliveries, and a reduction in supply chain op's cost-to-serve.
Global Trade Network:Worked with product, engineering, and operations to establish the underlying data model for the ecosystem of global trade, and ultimately create a comprehensive directory of exhaustive, standardized data across ports, terminals, warehouses, carriers, vessels, and businesses. Designed a web app to provide useful information on key locations to reduce time spent coordinating shipment moves, mitigate delivery problems, and ensure efficient allocation of labor and other resources.

I design products that enable our users to collaborate on creating exceptional digital experiences for their customers. This entails giving insights into what matters most to their audiences, and providing tools that give them the power to deliver the right messaging and the right experiences at ideal times. I work with a growing design team, product management, software architects, and research to define required features and bring them to market.

Next-generation cloud computing management console:Created a design system to facilitate creation & management of cloud computing services – including frameworks for data visualization, CRUD operations, service console landing pages, list views and data tables, resource details, monitoring capabilities for technical resources.Designed UX for orchestrating, deploying, managing, and re-using complex technical infrastructure resource stacks (making “Infrastructure as Code” more easily used by a broader range of customers).Designed cost & usage analysis console; improved pricing transparency for all cloud infrastructure resources used by an organization, broken down by individual compartments and cloud resource categories.

Designed and shipped products to facilitate migrations of third-party applications to AWS cloud infrastructure. Simplified product search & discovery experiences. Designed a console service to enable customers to procure, configure, and manage third-party software applications on AWS infrastructure. Designed marketplace for AI/ML algorithms and models.

Overall: work with a highly capable, multidisciplinary team to collaborate with executives in commercial operations, IT, and R&D to clarify goals & objectives, define innovation strategies, and marshal resources and talent to design the processes and leverage the technologies to improve customer & employee experiences.We untangle ambiguous, obfuscated problems and back up our findings with action.Key projects include:Worked with a global vegetable seed company to assimilate product trial data and grower & consumer insights to guide R&D targets and commercial decisions. Developed digital concepts and designed the experience and interfaces for software to facilitate knowledge transfer & product information flows among executives, scientists, and product managers.Customer experience transformation for agriculture products. Emphasis on helping farmers find the right seeds for their operations and make the most of their annual investments of over $500,000. Engagements included workshops with customers, stakeholders, and executives; concept development, user flows, high-fidelity prototyping and user testing across numerous iterations.

Developed customer experience and go-to market strategies for a new commercial health insurance brand, along with similar work for a number of state-run Medicaid plans. Conceived a new brand of high-end organic pet food for P&G's Pet Care division, designing the identity and packaging for 10 varieties and created retail displays and online presence. Directed Climate Corporation's early creative campaign, working to demonstrate the platform's value and capabilities to a demanding and often skeptical audience.

www.cannonballagency.comNational brand campaigns (TV, print, out of home, digital) and point-of-sale for Budweiser, Bud Light, Natural Light, Select 55, Enterprise Rent-A-Car, National Car Rental, Ameristar Casinos