Bradley Hall Email & Phone Number

Pensacola, Fl, Us

To compile, research, analyze, and document data, requirements, workflow / processes, and functionality for respective ISD group. To develop and evaluate information and prepare recommendations. To partner with Technology Product Owner (TPO) in the creation, management, and maintenance of product boards and product backlogs.Responsibilities:Builds and maintains a useful network across ISD and businessPushes the status quo when such is outdated or ineffectiveDemonstrates leadership within the product team and within the Analyst team, including via new ideas and/or leading improvement efforts, oversight of other TPAs; and providing PAR inputOperates at senior-most product level in partnership with TPO and/or manages the most complex, high-profile product effortsPartners with TPO for overall product board/backlog creation, maintenance, and management; orders backlog items to best achieve goals and optimize the value of each sprintDemonstrates significant creativity and variety of approaches to solving business and technical problemsClearly presents status and issues in variety of oral and written formats, and leads product meetingsAuthors wide variety of user stories/features/product backlog items; provides critical feedback to other stories/features/backlog itemsLiaises between product team and business areaConducts requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standardsSolves business problems by defining systems solutions via interviewing stakeholders, identifying and evaluating alternatives, and presenting findingsManages large projects/product lines either solo or by leading a team of AnalystsRecognizes and proactively raises issues or risks along with well-considered solutionsCreates and communicates artifacts translating business needs into executable requirements

To compile, research, analyze, and document data, requirements, workflow / processes, and functionality for respective ISD group. To develop and evaluate information and prepare recommendations. To partner with Technology Product Owner (TPO) in the creation, management, and maintenance of product boards and product backlogs.ResponsibilitiesDemonstrates leadership within the product team and within the Analyst team, including via new ideas and/or leading improvement efforts, oversight of other TPAs; and providing PAR inputPartners with TPO for overall product board/backlog creation, maintenance, and management; orders backlog items to best achieve goals and optimize the value of each sprintClearly presents status and issues in variety of oral and written formats, and leads product meetingsAuthors wide variety of user stories/features/product backlog items; provides critical feedback to other stories/features/backlog itemsLiaises between product team and business areaConducts requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standardsSolves business problems by defining systems solutions via interviewing stakeholders, identifying and evaluating alternatives, and presenting findingsManages large projects/product lines either solo or by leading a team of AnalystsRecognizes and proactively raises issues or risks along with well-considered solutionsElicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios, and diagrammingRepresents requirements using alternative views, such as epics/features/stories/product backlog items, models, diagrams, prototypes, or scenarios, to facilitate communication to the project / product team

The ISD Analyst / Requirements Analyst is integral in supporting the Information Services Department through collaborating with technical teams and business units to research, compile, analyze, and document system requirements for business initiatives.• Conduct requirements analysis and validation, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, verifiable, and that they conform to established standards• Solve business problems by defining system solutions through interviewing stakeholders, identifying and evaluating alternatives, and presenting findings• Elicit and document functional and non-functional requirements using interviews, analysis, requirements workshops, storyboards, surveys, uses cases, scenarios, and process flows • Represent requirements using alternative views including analysis models (diagrams), prototypes, or scenarios to facilitate communication of requirements to stakeholders • Identify and analyze opportunities for new, changed, and/or improved processes, data, or technology providing clear picture of possible outcomes• Manage requirements traceability information; track requirements status throughout the project; manage changes to requirements through effective application of change control processes• Experience in translating business requirements into technical solutions leveraging research, analytical, and problem solving skills• Experience working in cross-functional, multi-dimensional teams and projects• Relationship building, negotiation and facilitation skills• Skilled in presenting findings, conclusions, alternatives and information clearly and concisely; both orally and written• Skilled in maintaining accuracy with attention to detail and meeting deadlines• Understanding of the System Development Life Cycle• Knowledge of Agile methodology practices

Identifies, scopes, documents, coordinates and implements business requirements which determine solutions that enhance business systems and operations.Analyze and document business requirements and operational processesDevelop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutionsInvestigate operational problems; recommend solutions to customerMonitor performance of systems to ensure continued systems efficiencyResearch emerging technologies and recommend solutions that alignwith business goalsApply and communicate changes and new trends in systems/technologyConduct and/or facilitate user acceptance testing to includedeveloping and executing test cases, communication with project teams, validating and documenting resultsConduct research and analysis; make recommendationsDevelop, recommend and document adjustments to workflow to streamlineprocessesDiscover issues and determine scope, scale and impactFull life-cycle project management - Establish and lead project teams - Develop project plan/scope/schedule/cost/communications - Procure and/or manage resources/timelines/deadlines/quality - Risk, Issue and Change management - Ensure successful project implementation - Scope of responsibilityTroubleshoot system issues

Resolve technical processing problems involving hardware, mobile devices, AV equipment, telephony, contact center management systems and software. Troubleshoot hardware system operations, coordinate and schedule vendor maintenance. Maintain training documentation and procedures

Resolves technical processing problems involving hardware (i.e. mainframe, LANs, CRTs, ATMs, PCs, Mobile Devices, AV equipment, telephony and contact center management systems and software (i.e. application programs)Troubleshoots the hardware system operations, including coordinating and scheduling vendor maintenance with all branch office locationsMaintain training documentation and proceduresWork with other team members to achieve team goals

Maintain knowledge of the Fair Debt Collection Practices Act, current state consumer protection laws and the Service Members Relief Act Cure delinquency in credit cards and consumer loans that are one or more payments behind by maintaining a positive attitude and implementing negotiation skillsProblem solving skills to assist members while acting in the best interest of Navy Federal Credit UnionWork with other team members to achieve team goals

United States

Pensacola, Florida Area

Responsible for leading 4 IT professionals in Enterprise Service Desk/Identity Access Management & SOX compliance. This role is accountable for all deliverables within the team, including collaboration with partner teams and business stakeholders, as well as all HR / people management responsibilities within the team.• Recruit, motivate, coach and hold accountable team of individual contributors leveraging Clearwire performance management guidelines• An active champion of the Clearwire Mission and Values, ensuring comprehension and compliance throughout team.• Consistently role models customer centric behavior and drives for similar culture within team.• Consistently a proactive thought and process leader in creatively improving customer experience.• An active champion for top tier customer experience across our end to end process, regardless of functional / organizational boundaries.• Addresses customer needs in a timely manner and ensures no regretted loss of customers due to team, process or performance issues.• Aware of and compliant with all financial policies, as well as driving cost consciousness and reductions to bottom line across the team.• Manages through ambiguity across the team to make responsible cost decisions and drive the team to lowest cost model.• Regularly searches for opportunities to lower operational cost by improving team efficiency.• Known and sought out as an expert in Clearwire products and services, especially as they pertain to a specific function; ensures similar knowledge within team.• Regularly seeks out and implements improvements in how team operates, constantly making functions and processes more simple.• Leads collaborative efforts within team or even across functions and processes and coaches others on how to do so as well.• Understands Clearwire ethics and compliance issues, integrates into daily activities and coaches team.

Pensacola, Florida

• Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats• Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements• Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate• Ensures FAA, Airline, and airport regulations are followed• Enforces safety/security measures and protects sensitive zones• Assists Customers with special needs, i.e., Customers who need assistance in boarding• Loading and uploading baggage on and off the aircraft• Marshaling in the planes and pushing back the aircraft• Excellent communication skills• Must be well groomed and physically fit• Work in extreme outdoor conditions• Ability to push/pull/lift 70 lbs. on a continuous basis• Able to read and write English; bilingual skills a plus• Ability to work efficiently under time constraints

Pensacola, Florida

• Maintain and repairs pools and hot tubs•Responsible for any equipment and pool issues• Respond and resolve any maintenance issues quickly and efficiently• Perform routine and preventative maintenance, cleaning and inspection of grounds, buildings, pool equipment and other facility components at assigned club(s)

Greater St. Louis Area

• Responds to unusual or emergency situations at client’s site using the appropriate escalation of force level up to and including armed response by following established protocol.• Maintains proficiency in the use of all assigned protective equipment, restraint devices and weapons.• Controls access to site or facility through the admittance process; precludes unauthorized access to facilities, and the conversion, theft or intentional destruction of physical assets.• Observes and reports activities and incidents, providing for the security and safety of property and personnel.• Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment.• Preserves order and acts to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.• Monitors entrances and exits; acts to prevent unapproved or unlawful entry; controls entrances, the movement of people and vehicles, and parking.• Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations.•Observes and reports incidents or suspicious activity to client company management.• Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.• Prepares logs and reports as required.

Augusta, Kansas

• Patrols assigned beat and responds to emergency calls to protect persons or property from crimes, fires, or other hazards: Patrols assigned area on foot or horseback or using vehicle to regulate traffic, control crowds, prevent crime, or arrest violators.• Responds to crimes in progress, initiating actions such as aid to victims and interrogation of suspects.• Attends public gatherings to maintain order.• Responds to fire alarms or other emergency calls.• Forces openings in buildings for ventilation of fire or for entry, using ax or crowbar.• Controls and extinguishes fires, using water and chemicals.• Administers first aid and artificial respiration to injured persons.• Participates in drills and emergency precautionary demonstrations.• May inspect establishments for compliance with local regulations.• May drive and operate firefighting and other emergency equipment.

Ely, Minnesota

• Operates and maintains a radio and telecommunication system with mobile patrols, municipalities and other emergency agencies on a county wide basis.• Operates teletype equipment to procure needed information.• Maintains a written log of radio calls as required by the FCC.• Answers telephone and personal requests for information.• Dispatches officers and other emergency personnel to emergency situations.• Works at the counter and answers requests for aid or information.• Performs other duties as assigned.• Conforms to the oral and written policies of the City of Ely, Ely Police Department and Ely Fire Department. • Operation of the Jail, guarding and supervision of the prisoners as well as assurance of the safety and security of the prisoners.• Assure that all prisoners are thoroughly searched before confinement, and are properly confined.• Make periodic checks of cells, at least once an hour, and enforce obedience of all jail rules and regulations among the prisoners.• Be responsible for the cleanliness and sanitation of the cell blocks.• Operate the jail in a fair and impartial manner in handling prisoners.• Report to his/her superior officer any complaints concerning the operation of the jail and also report any infractions of the rules and regulations.• Photographs and fingerprints prisoners.• Logs and admits visitors.• Drive fire apparatus such as pickup trucks, engines, and tenders.• Operate fire pumps.• Operate small engines.• Assists firefighters with getting equipment off apparatus.• Complete apparatus check list after each run to see that all fluid levels are adequate such as fuel tank, oil system, water tank and other equipment is supplied and apparatus is in working/ready condition.• Clean apparatus and equipment after calls.• Communicate with the fire chief on apparatus and equipment issues.• Set up traffic safety zones at incident scenes..

Personnel Processing SquadronCoordinated work and training schedules of recent basic graduates prior to technical school assignment; provided Daily, Weekly and Monthly schedules to Squadron Command . Provided security of facilities insuring safety of property and personnel. Coordinated mission strategies with command officials for completion of missions and upcoming engagements. Conducted war like simulations of threats on DOD, military facilities and personnel. Received Honorable Discharge.

Cisco - Ccent/Ccna

Certified Full-Time Law Enforcement Officer, Law Enforcement

Fire Systems Technology And Administration

Drafting And Design Technology