I am driven by a love for customer-centricity, and am in constant learning mode while building operational excellence, and long-term value. I’ve helped grocers, food retailers, and product brands realize substantial returns from transformational goals, resulting in double-digit revenue and profit growth. We do that together in customer experience (CX) design, retail store design, brand playbooks, marketing strategies, operations, and in unified digital and store customer engagement SaaS platforms.While leading marketing + product management + merchandising at Metropolitan Market, I helped scale the company from 3 stores to 8 with targeted market research, rebranding, with new in-store designs and experiences, marketing engagement programs to >97k customers, differentiated product growth, and vendor partnerships. This resulted in 363% growth, 13% annual sales growth and 41% EBIDTA increases. I’ve led marketing, product, and operations in both high growth B2B and start-ups, scaling a broadband technology manufacturer & distributor from $150m to IPO via 7 industry platform products deployed to millions of end users, annual revenues >$1b.I attribute success to being surrounded by a passionate and talented team, embracing a compelling vision, obsessing about customer-centricity by being intentional in product and experience design, and simplification. And a little luck to boot.Peers know me for high judgment, having a drive for excellence and results, embracing ambiguity, being strategic while operating hands-on, and working cross-functionally to implementation. Management: Vision, Leadership, Strategy, Growth Strategy, Business Planning, Scaling, Entrepreneurial Leadership, Marketing, Product Management, Operations, Sales, P&L, Strategic Partnerships, Rapid Growth, IPO, Team Building, Coaching, B2B, B2C, Global ExpansionSpecialties: Customer Experience (CX), Brand Development, Brand Playbooks, Customer Journey Design, Merchandising, Marketing Strategy, Target Marketing, Direct Marketing, Digital Marketing, Customer Success, Social MediaIndustries: Grocery, Retail, Food, SaaS, Consumer Goods, CPG, Supply Chain, Media, Broadband, Hardware, Software, Cable TV, Distribution