As the SVP, Insurance Operations & Technology at OneGroup, I am responsible for the strategic direction, execution, and delivery of technology services and solutions for a leading risk management and insurance broker. With a focus on personal and commercial P&C, Employee Benefits, and consulting services. I have successfully led the technology transformation and innovation initiatives for the organization, enhancing operational efficiency, performance, and resilience of the IT infrastructure. Additionally launched a data warehousing and an analytics team, to support the overall business.I have strong skills and expertise in project management, OpEx and CapEx planning/execution. Proven competencies in leadership, collaboration, problem-solving, and communication, which enable me to foster a culture of innovation, excellence, and diversity within the insurance operations and technology teams to support the organization. I am passionate about delivering high-quality technology solutions that create value and impact for the business. Additionally created a process improvement mechanism for both technical and non-technical organizational workflow improvement.