Brad Fitzpatrick Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

As the Director of Information Technology, I am responsible for the company's IT direction, strategy, policy, purchasing, and operations. My department provides help-desk support to ~250 end users spread across 39 locations; manages all IT hardware, software, and services; as well as administers a 10,000-unit Yardi Voyager instance (the SAP/Oracle of property management). Specific responsibilities include: - Led migration of VMware cluster to Microsoft Hyper-V 2016 HA Cluster-- Enabled four physical servers (Active Directory, File, Application, Backup) to be converted to Virtual Machines-- Utilizes Microsoft Failover Cluster Manager and Live Migration to achieve nearly zero downtime, even in the event of a physical host failure-- All Virtual Machines updated to Windows Server 2016- Office 365 Administrator-- Transitioned from on-premise SharePoint 2010 environment to Sharepoint Online using ShareGate migration service; reduced risk of failure while increasing performance, features, and security-- Sync to on-premise AD instance via Azure AD Connect; reduced password reset tickets by 65%- Designed and Implemented three-factor Disaster Recovery/Business Continuity architecture-- VM’s run on clustered hosts and RAID 6 direct-attached storage array-- Onsite backups use Veritas Backup Exec and a RAID 6, 16TB NAS storage array-- Offsite backups use both Microsoft Azure Backup and Azure Replication Services to store data safely in the cloud- Performed network security threat assessment with corporate counterintelligence experts BlueStone Analytics- Lead administrator of Yardi Voyager 7S (cloud instance)-- Led upgrade from Yardi Voyager 6 to 7S- HelpDesk operations use Zoho’s MangeEngine for ticketing and LogMeIn Central Premier for remote support- Negotiate and manage telecom revenue share contracts at our properties-- To date have successfully secured $400,000 in upfront revenue- Develop and manage budgets for all properties and home office

Wayne, Pa, Us

As Sr. Infrastructure Engineer for the North American Infrastructure Engineering team under Recovery Services I was responsible for the management and implementation of all shared IT Infrastructure (servers, networking equipment, cabling, etc). The role mixed project, asset, and operations management with problem solving and conflict resolution in a fast paced environment. When implementing new projects I worked closely with customers and systems/network engineers to design solutions that leveraged Data Center best practices and standards. The goal of my team was to deliver standardized, consistent, and scalable solutions across all recovery centers in North America.Responsibilities:- Evaluated new technologies for both potential business impact and financial/P&L value(ex: Worked with my team to assess three competing 10 Gigabit switching technologies to facilitate the continued growth of our 10 Gig capabilities)- Managed a small team of operations technicians; coached and taught them to build their skill set- Project Management - managed the implementation of several concurrent projects ranging from large scale server and switch technology implementations to budget and spending analysis. - Operations management - managed the day to day needs of our customers to ensure successful infrastructure implementations and DR tests- Managed Vendors (both IT and Non-IT); negotiated pricing, terms, and schedules- Assisted in annual budget planning- Assisted in tracking and prioritizing capital and operating expenditures- Forecasted project spend and on-going maintenance requirements- Point person for all purchasing in my department- Asset Management - ensured that all equipment was properly entered, maintained, and removed from Oracle database- Identified and implemented cost saving/improvement opportunities- Regular cross team collaboration with Purchasing, Accounting, Facilities, Service Delivery, IT - 24/7 and Multi-site responsibilities

Wayne, Pa, Us

As a Data Center Engineer I developed long term growth strategies, forecasted capital and operating expenditures, negotiated vendor contracts, managed small to mid-sized construction projects, and assisted in the construction of new Data Center space. This role required independent real time decision making on a 24/7 basis. I was also responsible for the maintenance and capacity planning of the Electrical, Mechanical and Physical infrastructures for four Data Centers in Philadelphia. I coordinated all preventative, planned and emergency maintenance as well as responded to regional facilities concerns and emergencies.Responsibilities included:- Developed Capacity Plans to manage 24 Megawatts of Electrical infrastructure, 36 Megawatts of backup generation capacity, and 6000 tons Mechanical Cooling Infrastructure for four Philadelphia Data Centers- Implemented and Maintained Data Center Best Practices in Cooling and Infrastructure Design - Assisted in the creation and management of Capital and Operating Expenditure budgets for the Data Center Engineering Team- Assisted in the design and construction of 50,000ft2 of new Data Center space, including electrical and mechanical room designs- Worked closely with senior management to develop long term growth strategies and reengineering initiatives for the Philadelphia area Data Centers- Coordinated Preventative Maintenance for the HVAC, Chiller, UPS, Generator, Battery, Fire Suppression, and Security systems.- Managed the Building Monitoring System Servers and Network Infrastructure- Documented and Maintained Maintenance Records for audit compliance - Responded to facility needs and emergency as they arose- Acted as project manager for small to medium sized construction/engineering projects

Wayne, Pa, Us

As Hosting Specialist I worked as part of a Data Center Management team, responsible for the monitoring and support of both the physical and network infrastructures of SunGard's flag ship data center, as well as configured hardware and software for customer environments. My personal responsibility aside from the team was to maintain the Preventative Maintenance schedules for the Chiller, HVAC, Electrical Distribution, Life Safety, Battery Backup and Emergency Power Generation equipment. Knowing fully how each of these systems works and how to troubleshoot any issues between them.Responsibilities included:- Among the initial staff that opened the then brand new 1500 Spring Garden facility- Coordinated MS customer installations from ticket queue, took conference calls when necessary- Assisted Project Managers in developing realistic timelines for customer installations- Learned and improved customer onboarding and implementation procedures- Extended customer network connectivity; managed internet, Telco circuits, recovery connections- Front line support for any customer issues or concerns- Configured hardware and software for customer environments- Helped Improve and Maintain the procedures for tracking power usage in the data center, this is a critical task to ensure that limitations of our electrical infrastructure are not exhausted

Dublin 2, Ie

At Accenture I developed a comprehensive business/technical skill set as well as gained experience in business process automation/management (BPM), enterprise application integration (EAI), process improvement, systems integration, requirements analysis, workflow design, project management, leadership, process modeling, testing/quality assurance, web development, technical support, and technical writing.Specifically I worked on an SAP Data Archiving team responsible for upgrading the archiving architecture of our client to utilize new hardware and software as well as developed the migration strategy to complete the data transfer.Responsibilities included:- Wrote technical documentation for a new SAP Archiving storage solution: Technical Architecture Design Specifications, Business Process Procedures, As-Is/To-Be Network Diagrams, System Design Methodology and Troubleshooting guides - Designed and Implemented global stress test to determine archiving hardware performance - Planned the migration/reorganization of 2.4 terabytes of archived SAP data across five separate systems to satisfy legal compliance requirements (SOX)- Wrote Disaster Recovery documentation which outlined the procedures to follow in the event of a disaster as well as a detailed description of the DR architecture

Us

IT Co Op responsible for supporting the company's technology infrastructure as well as assisted engineers with company projects.Responsibilities included:- Maintaining office network, computer hardware, and phone system- Assisted Electrical/Mechanical engineers with project work- Performed software installs and hardware upgrades- Web developer for company website

Master Of Business Administration (Mba), Finance

B.S., Information Sciences And Technology, Minor - Psychology

Education record