Brad Klabik, Mba, Csp-Sm Email & Phone Number

Atlanta, Georgia, United States

Led implementation of Salesforce CRM for $77bn food retailer for their Retail Media Network (RMN), with 50% reduction in processing time, estimated 5%-10% increase in sales pitches, and real-time reporting viewsClient feedback on Implementation: “I’m already loving it, can’t wait for what’s coming next” “Everything is easier to follow and self-explanatory” “Wow, so many great things! I love automation” “I really like it and “copy” is one of my favorite… Show more Led implementation of Salesforce CRM for $77bn food retailer for their Retail Media Network (RMN), with 50% reduction in processing time, estimated 5%-10% increase in sales pitches, and real-time reporting viewsClient feedback on Implementation: “I’m already loving it, can’t wait for what’s coming next” “Everything is easier to follow and self-explanatory” “Wow, so many great things! I love automation” “I really like it and “copy” is one of my favorite features!” Program lead for $21bn food retailer, completing value-driven enhancements to their RMNDelivery lead for $10bn food retailer, driving to implement a strategic & creative RMNPresented strategic information to C-suite & SVPs for retailer’s RMN program and process improvementsImplemented cultural changes to the teams, leading to a top 10% finish across global teams’ satisfaction surveyLed a multi-agency & client team for website replatform as Integrated Program Lead for luxury clothing retailerStrategically guided a team of interns to win 1st place out of 18 teams in North America for their project Show less

Greater Atlanta Area

As the program manager for an account, Brad’s leadership helped grow the account portfolio from about a 10 person team to more than a 40 person team over several projects, websites, and social accounts and growing the budget three-fold along the way. The feedback from Brad’s team members are his team is the most well-run, professional team they have ever been on in their careers. Team members attribute this to Brad’s excellent leadership and empathy skills.The PMs Brad has led… Show more As the program manager for an account, Brad’s leadership helped grow the account portfolio from about a 10 person team to more than a 40 person team over several projects, websites, and social accounts and growing the budget three-fold along the way. The feedback from Brad’s team members are his team is the most well-run, professional team they have ever been on in their careers. Team members attribute this to Brad’s excellent leadership and empathy skills.The PMs Brad has led on his project rave about Brad’s ability to create a culture of openness, honesty, empowerment, and growth.Own the client relationship, collaborate with clients daily, drive cross-team communication, and help create value for users.Drove implementation of a new CRM (Adobe Experience Manager) for the client in 2020, finishing on time and on budget for a 12 month program.Build and implement Agile development teams using Scrum/Kanban methodologies and tools, leading to increased efficiency and results: team hit every release for 63 straight sprints while averaging roughly 3 releases per month.Led team and project that increased page views 700% & user engagement 7x on Vans’ website. Show less

Atlanta, Ga

Scrum Master who delivered solutions for clients, such as Mercedes-Benz Vans and AT&TStrategy and projects produced results that grew organic search traffic by 29%, decreased bounce rate by 15% and improved average session duration by 36%Built Agile development teams using Scrum /Kanban methodologies and toolsThe projects include encompassing the spectrum of digital opportunities, including strategy, analytics, design, UX, front-end solutions, back-end solutions… Show more Scrum Master who delivered solutions for clients, such as Mercedes-Benz Vans and AT&TStrategy and projects produced results that grew organic search traffic by 29%, decreased bounce rate by 15% and improved average session duration by 36%Built Agile development teams using Scrum /Kanban methodologies and toolsThe projects include encompassing the spectrum of digital opportunities, including strategy, analytics, design, UX, front-end solutions, back-end solutions, in-store kiosks, and more Show less

Greater Atlanta Area

Led multi-company and agency team to redesign UPS.com, which led to additional work for the teamExcelled leading teams for various clients, including IHG, Michelin, and othersOwnership of complete project life cycle for custom developed applications at Michelin

Greater Atlanta Area

Won the Core Value Award for Client-Focused Delivery in 2014Led globally distributed teams and managed technical and design projects for companies, including BB&T, IHG, UPS, and VISITFLORIDA.COM

Atlanta, Georgia

Work on tasks for clients, including Coca-Cola, Michelin, Home Depot, NASCAR, Verizon, Cabela’s, and othersPresent PowerPoint and other deliverables including marketing research, project management, quality analysis, social media research, web development, cell phone and touch screen applications, and more

Atlanta, Ga

Created and developed a process that reduces shrink by 48%Devise, execute, measure, and analyze strategic plans for a $3 million departmentManage and lead a team of 5 employees regarding sales, marketing, customer service, and processes

Recognized as the marketing leader among a team of 10 employees in my 1st full quarter Contacted current customers to increase their loyalty and their use of our full line of products

Beavercreek, Ohio

Researched and analyzed industry trends and surveyed, collected, and analyzed customer dataRecommended the implementation of several marketing programs, resulting in a projected 6% sales increase for each of the next 5 yearsCompany implemented several of the recommendations immediately

Brought in over $300,000 in new business in my first 3 months

Dayton, Ohio Area

Gathered data on the competition and measured current student markets and recruiting programsLearned and used SPSS in the analysisRecommended naming the School of Business after an alumni who donated money and creating satellite campuses abroad in order to increase monetary donations and national ranking

Produced 5/5:30 a.m. newscasts - highest share in the country for their time slot in Nov. '09Increased share of 25-55 year old viewers 56% - highest increase in Dayton market in Nov. '09Produced the Noon and 6 p.m. newscasts from Dec. '06 to March '09 - the two highest rated newscasts in the Dayton market

Photographed professional, college, and high school sporting events and conducted interviews

Scored a 97/100 on a mystery shop, 3rd highest score in the entire region.

Master Of Business Administration, Marketing

Communication, Electronic Media

Minors in Marketing and English