Brad Kotnik Email & Phone Number

Throughout my career I have established a reputation as a transformational leader who is driven by challenges, undeterred by obstacles, and committed to furthering standards of excellence. I have demonstrated ability to identify problem areas, set goals, guide staff, and formulate innovative process to meet client targets.• I am instrumental in handling customer issues, rendering best services, and improving efficiency to achieve financial and business objectives of an organization.• I am adept at streamlining processes, increasing productivity, and providing technology based solutions.• I am capable of monitoring security and systems performance, delivering technical support, suggesting improvements within software/hardware, ensuring compliance of relevant procedures/standards, and identifying and mitigating computer systems issues.• I have repeated success spearheading all stages of project, from conception to completion, through logistical planning, process monitoring, and issues resolution.• I am highly-skilled at Project Controllership, Customer Service, Project Life-Cycle Management, IT Systems Setup & Maintenance, Strategic Planning & Execution, Cross-Functional Communication, New Business Development, Data Collection System Administration, Technical Support Services, Multi-Disciplinary Collaboration, Customer Service, Client Satisfaction, Regulatory Compliance, Continuous Process Improvement, Team Leadership, and Staff Mentoring.Articulate and refined communicator; excel at forging and nurturing professional relationships with clients and stakeholders leveraging interpersonal communication skills. While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved!"

Listed skills include Active Directory, Windows Server, Windows Server 2003, Windows Server 2008, and 22 others.