Brad Lamar Email & Phone Number

Addison, Texas, Us

Responsible for software development disciplines for Concentra. Lead cross-functional teams of: application and web development, application architecture, interface/integration & middleware, business intelligence, CRM and portal technologies, quality assurance, business analysis, and production support.

Fort Worth, Texas, Us

Led cross-functional teams of development, enterprise architecture, quality assurance, business analysis, production support, and system administration. Teams responsible for 65+ applications/software supporting 820+ shops in 22 states including: Legacy and New POS, Web, Mobile, ERP, ECM, Corporate applications, ESB, Collections, Audit, and Support.• Improved performance on POS application functionality by 225% by refactoring legacy application code and database updates.• During 2015, completed a nearly two year effort to reduce spend by over 28%. This was accomplished by focusing on efficiencies, negotiation of contracts, and right sizing our staffing model.• Established metrics for quality of code that drove a quality versus quantity approach to delivery and led to a 70% improvement in delivered quality of products.• Saved $900K in OPEX for 2016 by renegotiating vendor contract and moving to SaaS model for ERP product. Also realized 3 year run rate savings of $1MM in addition to 2016 savings.• Led architecture and development of innovative solutions supporting business processes. Examples include Firearm Sales (ATF 4473 Automation), Electronic Signature for consumer loans, and Inventory and Customer search leveraging Apache Solr. Enhanced search improved speed of results by over 100% for shop and external mobile users.

Fort Worth, Texas, Us

Led application development, architecture, and support for shop facing applications. Efforts include unifying architecture for multiple POS platforms and stabilizing performance for the respective consolidated applications. Applications included latest version of POS, Time Management, Support, Audit, and Enterprise Services/ESB.• Reduced database CPU load by 40% over 1st 6 months through application performance improvements. This allowed the company to defer a $1.3MM hardware expenditure for multiple years.• Improved functionality for key business processes through refactoring legacy code that led to 500% improvement saving Pawn Brokers several minutes in processing time for loan transactions.• Expanded business offerings by creating new products backed by technology solutions. Created new loan product in 1/3 the normal time which led to revenue generation of $900K in the 1st 6 months in operation.

New York, Ny, Us

Led software development department supporting two RAPP business units. Department is comprised of numerous on and offshore teams to deliver solutions for Loyalty Management (LMS), Point of Sale (POS), and Marketing Resource Management (MRM) systems. Led development efforts to enhance and develop new features using the latest Microsoft technologies for multiple Fortune 500 clients.• Implemented automated builds, deployments, and development unit testing resulting in $70K annually in savings while significantly improving product quality. • Led renewal of offshore contract for development lowering the internal cost rate by 55% and realizing annual savings of $100K.• Received team leadership award for role in changing how to approach development leadership and work with peer groups. Work to improve collaboration led to breaking down walls allowing all groups to work toward common goals.• Led turnaround of development department from a high-skilled, under-productive team to a high performing model team in the organization. • Led improvements in development for the latest version of the MRM product which resulted in lowering defects by 50%.

Mclean, Va, Us

Led IT Loan Originations Platform efforts including incident/problem escalation and resolution, daily operational support, and strategic direction implementation. Worked with IT and business leaders to deliver solutions to meet critical business needs by aligning business process with technology solutions.• Reduced associate on-boarding time by 50% by defining and implementing streamlined processes and monitoring across multiple organizations within Capital One. • Improved Loan Origination application availability by 75% by leading effort to assess and implement stabilization opportunities for the platform.

North Richland Hills, Texas, Us

Led large cross-functional teams comprised of development, support, architecture, business intelligence, project management, business/systems analysis, operations, and infrastructure staff in support of HealthMarkets, the insurance carrier, and corporate and agent facing parts of Insphere Insurance Solutions, the general agency. Led teams in delivery of enterprise solutions and support of day to day operations of department.• Decreased application count by 30% through consolidation or retiring older applications and moving to 3rd party applications.• Improved project delivery by 20% through project and delivery process improvement.• Reduced costs by $70K annually through elimination of obsolete vendor applications and management of billed time for staff.• Architected and implemented state of the art applications (including technology differentiating POS system) and outsourced infrastructure in 6 months in support of establishing new agency, Insphere, expanding products available for sale by agent field force, and anticipated 50% improvements in operating efficiencies.• Obtained 99.99% availability for 160+ corporate, agent, and customer facing applications through streamlined service and problem management.

North Richland Hills, Texas, Us

Led development staff supporting 68 applications for the Administrative Services Group. Delivered custom and 3rd party solutions to support administration of HealthMarkets insurance policies, external product marketing, and customer interfaces for claims and benefits.• Decreased application count by 50% by removing redundancy, consolidating or retiring older applications and moving to 3rd party applications.• Reduced support / maintenance tickets by 30% in 1st 6 months by driving identification and resolution of root cause issues.

New York, New York, Us

Led large on and offshore development staff responsible for 12 applications that housed $18B in assets supporting 4 lines of business. Led development efforts for Audit and Compliance, including writing and implementing Sarbanes-Oxley (SOX) policies and procedures for IT organization meeting internal and external audit requirements.• Completed successful IT turn-around reducing service outages by 80% and trouble tickets by more than 40%. Gartner recognized this turnaround in an EXP CIO Signature magazine article (August 2005).• Saved $1.3MM annually by renegotiating the vendor support agreement to an on / off-shore staffing model.• Further reduced outages by 20% through streamlined approach to problem escalation, outage recovery, and problem resolution.

New York, New York, Us

Managed customer and vendor relationships, system interfaces, and projects as liaison between IT, Accounting and Payment Services Departments for CitiFinancial Auto. Gathered requirements and facilitated development, testing and implementation of solutions meeting and exceeding customer expectations. Tracked and analyzed issues to root cause and guided development staff to problem resolution resulting in a 25% reduction of issues for Accounting and Payment Services departments.

New York, New York, Us

Managed law records for compliance, facilitated loan on-boarding of new acquisitions, managed special projects, wrote system documentation / requirements, and performed system testing in support of all Corporate and branch business units within Associates First Capital Corp. Created and maintained law records and processed requests for changes to law records from Legal and Insurance groups enabling the branch offices to sell loans compliant with state and federal regulations. Assisted with acquisitions leading to successful transition of newly acquired accounts to the Associates’ system, including Arcadia, Superior Financial and Beneficial Canada. Designed and developed web site for storage of department law records and related reference materials.