Brad Campbell Email & Phone Number

San Francisco Bay Area

Led a team of 14, promoting 2 engineers to successful managersAchieved consistently high 365 feedback scores (97% manager approval rating)Spearheaded release process improvements through cross-functional partnerships that enabled teams to release applications 50% faster.Delivered a modernized front-end to our Data Privacy app by finding React.js mentors for developers and partnering with the UX API team to expedite defect resolution & workaroundsIncreased licensing transparency for customers by delivering new features to manage licensing details and cross-organizational collaboration to implement new standards and processesBuilt a new team dedicated to the ServiceNow Scripting Engine (Server-side JavaScriptexecution) which added support for Server-side JavaScript ES6+ features

San Francisco Bay Area

Led a team of 11, recruited several new developersDrove the standardization of the organization’s developer hiring processReduced the duration of platform & application upgrades by 90% by implementing a caching strategy, build process enhancements and standardizing developer practicesReduced engineering support cases by 60% and reduced overall case resolution times by 40% by standardizing/documenting processes & advocating for changes to multiple cross-functional processes..Mentored team by actively contributing to engineering designs, code reviews, etc.

San Francisco Bay Area

Designed and developed platform features, enhancements and fixes for the ServiceNow platform focused on the upgrade and application installation engines.Delivered key features to the Source Control Integration and Automated Test Framework applications

San Francisco Bay Area

Led and developed enterprise solutions built on the ServiceNow platform. Primary contribution was a new sales quote-to-cash application.

Golden, Co

Led the design and implementation of the IT department’s first SOA framework.Designed and developed integrations between ServiceNow and Oracle Applications.

Designed and developed enterprise solutions including: a new change management system, a consolidated contact management tool, the Remedy ticketing system and the incident management portal.

Denver Metropolitan Area

Designed and developed websites and applications for small businesses.

Developed enhancements and fixed defects for cheaptickets.com.