When I was 25, I decided to take the plunge.- Metaphorically speaking.I decided that I wanted to be a chef. I quit my property management job and enrolled in Culinary school.While I was on this 10 year odyssey, I thought about quitting approximately 7,000 times. (And that’s a low-ball estimate.) But despite the long hours, difficult customers, mental and physical fatigue, and low pay, I kept going. I’m that person. Once I say I’ll do something, it will happen. I was able to work in some of the finest kitchens in the country. These experiences gave me perseverance and grit in spades. I've been able to put the skills that I gained in my past career to use in customer success and account management . I've learned to be results focused, have fine attention to detail and how to build teams. I’m well-versed in negotiations, sales process, relationship management and customer retentionIf you’re interested in talking shop (or to hear how to make the perfect steak), please send an email my way.
Repair Shop Websites
View- Website:
- repairshopwebsites.com
- Employees:
- 6
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Account ManagerRepair Shop WebsitesChapel Hill, Nc, Us
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Customer Success ManagerRelay Jan 2021 - PresentRaleigh, North Carolina, United States -
Platform ManagerAdwerx Mar 2020 - Jan 2021Raleigh-Durham-Chapel Hill AreaPlatform managers act as dedicated customer success managers for franchises and top producers across the real estate, mortgage, and insurance verticals. I onboard new accounts and set up their programmatic display, CRM retargeting, and streaming tv ads. Once the accounts have been activated I conduct quarterly digital marketing reviews with clients. I help them optimize their marketing strategy, align their omni-channel campaigns both inside the Adwerx framework as well as any outside marketing they might do. I also work with my sales counterpart to secure upsells and renewal at the end of each customer contract. -
Customer Success Specialist IiAdwerx Jan 2020 - Mar 2020Durham, North Carolina, United StatesMy duties included taking escalated calls from upset customers. I worked to resolve their issues and retain their business. I also performed account reviews for current Adwerx clients across all verticals. I helped interview and hire new associates. I also developed training materials and was in charge of onboarding and training new employees.
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Customer Success SpecialistAdwerx Aug 2018 - Jan 2020Raleigh-Durham, North Carolina AreaMy responsibilities included providing superior customer support to existing Adwerx customers by answering incoming questions via chat, email, and phone. I developed training materials and led classes on digital marketing to help make my team better at assisting our clients.
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Inside Sales RepresentativeMy Dealer Online May 2018 - Aug 2018Raleigh-Durham, North Carolina AreaMy Responsibilities as an Inside Sales Representative include, pitching and closing dealers, both franchised and non-franchised also upselling existing dealer partners on new products and features. I'm also responsible for deloping key dealer relationships with dealer groups across the United States.
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Inside Sales RepresentativeNetsertive Nov 2016 - Apr 2018Raleigh-Durham, North Carolina AreaMy Responsibilities include cold calling businesses in the automotive, marine, powersports and home goods divisions. Setting up appointments for sales demonstrations. Maintaining a high call volume as well as meeting mandatory sales metrics for this position. I’m also responsible for creating and executing sales presentations, as well as closing deals at the highest value possible. I also work with clients after they sign up to maintain their account and upgrade when possible. -
Business Development SpecialistTruecar, Inc. Sep 2014 - Jun 2016Austin, Texas AreaMy Responsibilities as a Business Development specialist include: •Pitching and closing dealers, both franchised and non-franchised•Upselling existing dealer partners on new products and features.•Develop key dealer relationships•Consistently exceeding all assigned goals, including dealer acquisition, product adoption, training, dealer satisfaction and other metrics•Working collaboratively with both field-based Area Sales Managers and dealer support personnel to provide an outstanding experience to participating dealers•Follow all sales processes and documenting all correspondence in sales force. -
Chef De PartieDinner Lab Inc Jul 2013 - Sep 2014Austin, Texas AreaMy duties included set up and break down of all dinner lab stations. I prepped and help plan service as well as troubleshoot any issues that may occur during service. I also traveled to other dinner lab locations to plan, manage and execute multiple course dinners.
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Adjunct ProfessorAustin Community College Aug 2011 - Sep 2014Austin TxMy duties included, Instructing students in courses in the Culinary Arts discipline. These courses included Meat ID and Meat cookery. I Provided learning activities that stimulated student involvement and encourage critical thinking. My classes integrated life skills, interpersonal skills, and workforce development skills with academics. I Prepared students for success and met the stated requirements of Texas Higher Education Coordinating Board (THECB), Southern Association of Colleges (SACS), and the American Culinary Foundation.. -
Leasing ConsultantGreystar Apr 2013 - Aug 2014Austin, TexasMy responsibilities included all aspects of sales, including setting up and monitoring marketing campaigns to apartment tours and also monitoring follow-up in property management systems and leasing apartments. I was also responsible for monitoring e-mails, general customer service, and correspondence with Spanish speaking residents. -
Sous ChefWillie G'S Oct 2012 - Apr 2013Austin, Texas AreaMy duties included food cost management, menu planning, scheduling, ordering, inventory, yearly reviews, quality control and all other aspects of running a kitchen. I was also in charge of expo and managing lunch/ brunch and dinner service. I was in charge with all management communication with Spanish speaking employees. -
OwnerTexas Artisan Catering Jan 2011 - Jan 2013Head chef, bookkeeper, Marketing director, and over all director of the company
Bradley Adams Education Details
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Culinary Arts/Chef Training -
Philosophy, Spanish
Frequently Asked Questions about Bradley Adams
What company does Bradley Adams work for?
Bradley Adams works for Repair Shop Websites
What is Bradley Adams's role at the current company?
Bradley Adams's current role is Account Manager.
What schools did Bradley Adams attend?
Bradley Adams attended Art Institute Of Atlanta, Morehouse College.
Who are Bradley Adams's colleagues?
Bradley Adams's colleagues are John King.
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