Bradley Bish Email and Phone Number

Global Supply Chain Program Manager - RQ-4 PortfolioBusiness Areas: United States Air Force, Republic of Korea, Japan Ministry of Defense, NATO, BQM-34 Firebee, BQM-74 Chukar Leading a team of GSC Project Managers and working cross-functionally within Global Supply Chain and other functional departments and IPTs to achieve cost, technical and schedule performanceResponsible for leading all phases of the supply chain life cycle from inception (proposal development) through startup, execution, and completion (contract closeout)Acts as the main focal point for the Program Management Office (PMO) for the entire supply chain and coordinates cross-functionally to ensure that all supply chain commitments are met, and that appropriate mitigation plans are developed and executed to address any programmatic risks related to suppliersLeads supply chain Program execution and is accountable for resource planning, material cost, forecasting, schedule performance, risk/opportunity management, supplier performance, and supply chain issue resolutionDevelopment and adherence to budget baselines utilizing Earned Value Management (EVM) or similar cost & schedule control methodologies and tools

* AISR&T: Global Hawk Foreign Military Sales (FMS) ** TAS: Tactical Autonomous Systems* Global Supply Chain Program Management

* Missile Defense Agency Enterprise *Supply Chain Program Manager & CAM

* Aeronautics Sector Strike Division *Day to day collaboration with cross functional teams to ensure timely awareness of project updates. Coordinate with internal and external customers and integrated product teams. Developing mechanisms for monitoring project progress, for intervention, and problem solving with project managers and functional managers; including facilitation and preparation of reports providing cost, schedule and/or technical requirements status. Support of program schedule, cost, risk, issue, and opportunity management assessments. Facilitate the coordination and management of a multi-disciplinary team of Program Managers and IPT Leads to meet cost, schedule, and technical requirements.

Helped lead the implementation of HEMS EQ2 CMMS (Computerized Maintenance Management System) in 26 Baylor Scott & White hospitals and clinics.Managed several projects and collaborated with support services teams.Led collaboration with Emergency Mgmt. and local agencies to execute dry-run drills at a Level 1 Trauma Center.Manage department plans, budgets and a team of roughly 50 highly engaged team members.Roles and Responsibilities:Works to ensure all Contact Center metrics are met and maintainedMonitors attendance balances of direct reportsEnsures direct reports are following all scripts and approved work flowsAccountable for making sure each direct report is educated on the progression of their identified goals.Handle escalations while supervising the call queue and ensure team member schedules are followed.Monitors the day to day activities of all direct reports and works with the other members of the Supervisor Team to assist when neededMonitors the daily effectiveness of each direct report and makes sure that the time spent in the queues is managed efficiently. This includes watching scheduled adherence, breaks, lunches, aux time, and all other metrics as identified by Leadership.Responsible for assisting in any other area as the department identifies the need. This could result in monitoring daily reporting, understanding workforce management, complete comprehension of quality assurance, as well as assisting the management team.

Supervised a team of highly skilled field service technicians to meet internal goals on a consistent basis.Achieved cost-effective procurement outcomes by establishing strong relationships with vendors.Responsible for delivery management.B2B sales and client relations.Conducting on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standardsManaging fleet-related processes including vehicle maintenance and upkeep