Selected Achievements:• Successfully manage the day-to-day Backup and Restore operations for Weidenhammer Systems Hosting and Managed Services clients. Including over 450 servers and workstations.• Provide Tier I & Tier II desktop and server support services for Hosting and Managed Services clients supporting various desktop and server OS products in addition to various supported applications.• Collaborate with fellow service analysts while sharing ideas to solve customer support issues.Bradley Miller is an IT professional with 17 years of experience in IT support and Managed Hosting Services industry. An Eager-to-Learn professional who specializes in problem solving, documentation, and communicating with customers.Mr. Miller’s professional skills include:• Problem Solving Skills• Supporting a variety of customers• Communications and Collaboration• Backup/Disaster Recovery• Creating/Maintaining customer documentation• Working on a teamMr. Miller can be reached at bdmiller@comcast.net or (610)823-7345
Listed skills include Troubleshooting, Backup And Recovery Systems, Data Center, Cloud Computing, and 8 others.