Brad Fetters Email and Phone Number
With deep experience in management and consulting, I partner with large healthcare organizations to deliver solutions that optimize hospital operations and increase margins while enabling clinicians and staff to focus on what matters most—providing world-class, efficient care to patients.As managing director and workforce optimization practice leader for Berkeley Research Group (BRG), Prism Healthcare Partners, and Huron Consulting Group, I have driven transformation across workforce and human capital, revenue cycle optimization and offshoring, clinical operations, and physician practice management. During my time with BRG’s hospital performance improvement practice, I’ve led sales and marketing, served on our corporate performance improvement board, championed an innovation-first approach to our operating model and go-to-market strategy, and facilitated our healthcare cross-community partnership. As COO of Prism Healthcare Partners, I played a key leadership role in building the firm from the ground up into a 120+-member organization and worked closely with the CEO to identify a strategic buyer. Results include:▬ Raised margin from 1.5% to 5.6% and produced $185M in savings for a 6-hospital system that ultimately had its bond rating increased by Moody’s due to outstanding financial performance.▬ Outperformed savings commitment 18% for a 10-hospital system after originating, selling, and leading my firm’s largest project of the year. ▬ Restored profitability to a top-5 southwestern healthcare system in 12 months, trimmed operating costs 18%, boosted revenue 8%, and decreased ER wait time 46%.As an executive leader, I build internal capabilities and systems that promote enduring relationships with healthcare systems while differentiating our own offerings in the market. A top-percentile originator myself, I am passionate about developing and mentoring consultants to advance in their careers. Setting the tone from the top, I create workplace cultures of camaraderie and collaboration where we sell as a team and celebrate our success together.Specialties: hospital performance improvement, operational excellence, technology-enabled innovation, turnaround leadership, profitability and margin growth, labor productivity and management, and practice leadership.
Press Ganey
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President Of ConsultingPress Ganey Aug 2024 - Present -
Managing DirectorBerkeley Research Group Llc Jul 2019 - Present -
Chief Operating OfficerPrism Healthcare Partners Ltd Jan 2013 - Jul 2019As member of the executive leadership team, built brand-new firm from the ground up. Articulated and advanced differentiated value proposition and high-touch service delivery to win and retain business. Grew team to 90 full-time staff and 30 contractors. Led workforce and human capital practice. Ranked as 1 of 2 top originators for 6 years. HIGHLIGHTS: ▪️ Secured one of firm’s first major engagement, winning a $13M, 2-year deal from entrenched, big-name competitors to drive clinician, supply chain, and workforce transformation for a major metro children’s hospital. ▪️ Boosted margin from 1.5% to 5.6% and generated 8 figures in savings across workforce, non-labor, physician practice management, and clinical operations for a $1.7B Academic Medical Center in the midwest. ▪️ Partnered with CEO and leading investment bank to engage 75+ private equity firms and strategic buyers, culminating efforts in successful exit via sale to Berkeley Research Group. -
Managing Director/Operation Leadership Member/National Workforce Practice LeaderHuron Consulting Group Nov 2008 - Jan 2013Joined Wellspring Partners shortly after it was acquired by Huron Consulting Group. Served as member of the healthcare leadership team focusing on strategy and operations for this $200M practice. Led the $50M workforce and human capital practice. Ranked as top-6 originator out of 60. HIGHLIGHTS: ▪️ Played crucial role in positioning firm as #1 in performance improvement for multisite healthcare systems. ▪️ Originated and sold company’s largest project of the year within first 3 months of joining and generated $85M in savings to outperform commitment by $10M for a 10-hospital system. -
Sr DirectorTenet Healthcare Sep 2005 - Nov 2008Brought on to establish and lead new division charged with driving operational excellence and financial performance across 55 hospitals. Led cross-functional project teams and liaised with C-level leaders to gain buy-in for transformational initiatives. HIGHLIGHTS:▪️ Led 14 projects in 12 months that delivered millions to the bottom line and eliminated 300+ non-value-added roles. ▪️ Developed methodology and infrastructure for introducing operating best practices to 55 locations.▪️ Implemented custom labor management tools including automated staffing, productivity reporting, and benchmarking. -
Vice PresidentI2 Technologies 2000 - 2004Recruited by CFO to optimize the solutions operations division during period of rapid growth. Expanded scope to lead strategic planning, restructuring, and turnarounds for global finance organizations. HIGHLIGHTS:▪️ Reduced corporate IT spend, facilities spend, and headcount as lead on corporate organizational restructure. ▪️ Delivered 8 figures in annual savings via offshore development initiative that revamped ratio of India-based staff. -
Executive DirectorWest Hudson Consulting 1994 - 2000Brought on as junior consultant and promoted 4x to serve as executive director. Led patient flow revenue cycle optimization, expense reduction, and revenue growth engagements for multisite hospital systems. Managed, mentored, and developed teams of up to 25 consultants, including early-career professionals. HIGHLIGHTS:▪️ Directed operational and financial transformation for a world-class cancer hospital to deliver a 12% margin boost and increased cash flow, enabling facility to open a new outpatient treatment center. ▪️ Reengineered workflows for a top-5 southwestern hospital system to restore declining profitability in 1 year, producing 7:1 ROI, cutting operating expenses 18%, boosting revenue 8%, and decreasing ER wait time 46%. ▪️ Promoted 75% of direct reports and sustained low 10% turnover for 1st-year consultants.
Brad Fetters Education Details
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Health Organization Management
Frequently Asked Questions about Brad Fetters
What company does Brad Fetters work for?
Brad Fetters works for Press Ganey
What is Brad Fetters's role at the current company?
Brad Fetters's current role is President of Consulting, Press Ganey.
What schools did Brad Fetters attend?
Brad Fetters attended Texas Tech University - Rawls College Of Business, The University Of Texas At Austin.
Who are Brad Fetters's colleagues?
Brad Fetters's colleagues are Bindhu John, Albaluz Gutierrez, Mary Jo Assi, Theresa Ansari, Robert Wolosin, Todd Schmeltz, Patrick Berry.
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Brad Fetters
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