Bradley Flannery Email & Phone Number

Overland Park, Kansas, United States

-Proficient in maintaining and administration of Entra AD as well as O365 Exchange Admin Center for three different tenants comprising different businesses and clients, including migrating from On Premise Exchange to Entra / O365.-Pushed for and led projects focused on upgrading outdated infrastructure and hardware, repurposing and repairing over 100 machines across two office locations using cost-effective methods to move the company from Windows 10 to 11 before End of Life.-Maintaining on premise Data Center servers, updates, and reboots on servers ranging from Windows 08, 2012, 2016, and 2021, as well as databases using SQL and Linux KVMs.-Providing prompt service and explanations that make sense to non-technical users in several different offices and businesses; Troubleshooting, diagnosing, and repairing as needed for clients on hardware and software.

Ashland, Kentucky, United States

-Communicated effectively with end-users, explaining technical solutions and providing clear and concise solutions.-Documented issues and recording solutions, then resolving technical issues in a timely manner.-Maintained an up-to-date inventory of end-user hardware, software, and assets.-Provided excellent customer service, ensuring a positive end-user experience.

Bachelor'S Degree, Computer Science

Computer Science