Branch Manager
Ladbrokes plc is one of the UK’s leading betting and gaming companies. They offer a range of different markets including online and phone services. They also have a loyalty scheme in place in order to reward their customers.As a Branch Manager all of the skills acquired as Cashier and Deputy Branch Manager were put into action, as well as managing 5 staff members, managing staff rotas and organising event days around my team. I participated in Manager Meetings with my District Supervisor and conducted one-to-one reviews for all of the staff.• Cash handling procedures & banking• Sales of promotion & new products• Regular completion of company checklists• Managing shop team to specified level of supervisor• Staffing shifts for others in Ladbrokes shops• Telephone betting with TelesalesSkills gained and developed: Management, Retail experience, Staff Scheduling, Morning Briefings, training of staff, Staff reviews and meetings.