Bradley Gately Email and Phone Number

Satisfied underwriter conditions by collecting appropriate documentation from borrowers.Highly ranked and skilled in all production metrics (touching 100+ loans daily).Efficient at managing large pipelines and responding to needs with a sense of urgency.Coordinated closing timelines with borrowers, notaries, and Title Companies via phone, email, chat, and text platforms.Successfully walked borrowers through Loan Estimates, Closing Disclosures and all applicable disclosures related to taxes, insurance, and monthly payments.Communicated and coordinated all aspects of the loan process including closing timelines with clients, internal and external partners. Well-versed in Conventional, FHA, and VA mortgage guidelines.Assisted in company development by training to new team members improve performance and efficacy.Actively participated in Round Table Meeting with senior leadership to help identify areas of opportunity to improve overall process and client experience.

Actively had conversations surrounding assets, income and credit with clients to help determine qualification status.Filed fraud claims on behalf of clients while continuing to follow up and monitor their cases. Purposely built rapport with new and existing business and client relationships while updating their profiles. Worked closely with internal partners to identify client needs and opportunities for cross lending solutions.Increased branch sales performance by leveraging product knowledge while using defined sales tactics.Resolved client issues and complaints while taking ownership and ensuring clients were cared for.

Walked clients through lease agreements and ensured proper documentation was on file.Advertised available properties using social media platforms, i.e., Zillow, Instagram, Relator.com, Craigslist, etc. Conducted property tours for potential tenants.Facilitated maintenance requests for residents with maintenance crew.Collected and processed rent payments and late fees.

Gained immeasurable sales, teamwork, and customer service skills through 6+ years of work.

Collected information on tenants, competitors, market conditions, zoning ordinances, etc. to compile reports for company leaders.Assisted by reviewing commercial and residential leases agreements ratified between tenants and landlords.Reviewed blueprints and estimated project costs by contacting vendors and contractors. Walked through available properties taking inventory of necessary repairs and maintenance.Designed site plans, building layouts, and floor plans for multi-family housing.

Gained immeasurable sales, teamwork, and customer service skills through 6+ years of work.