Bradley Govender Email and Phone Number
As the Chief Operations Officer at iTalk International, Bradley seamlessly combines strategic vision with operational expertise, boasting a BSc in IT and an MBA. His instrumental role in iTalk's growth and efficiency signifies a transformative journey within the BPO industry, reflective of the global landscape.Bradley's focus revolves around the seamless integration of people, processes, and technology at iTalk, ensuring not only operational effectiveness but also unparalleled client satisfaction. The commitment to crafting client-centric solutions positions iTalk as a trailblazer in the realms of operational excellence and innovation, setting a global standard.Bradley extends an invitation to professionals interested in operational efficiency and innovation within the international BPO landscape. Let's connect to explore potential opportunities and collectively contribute to shaping the future of client service on a global scale. Join the conversation and contribute to #iTalkLeadership, #OperationalExcellence, and #BPOInnovation.
Italk International
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Chief Operating OfficerI-Talk Financial Services Jan 2023 - PresentCity Of Johannesburg, Gauteng, South AfricaOversee the day to day operations pertaining to the distribution of largely third party financial services across c3000 seat operations center
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Chief Operations OfficerItalk International Jan 2023 - PresentRandburg, Gauteng, South Africa
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Head Of Commercial ProjectsAdumo Sep 2021 - Dec 2022City Of Johannesburg, Gauteng, South AfricaI am accountable for achieving financial and strategic objectives through driving the commercialization and ongoing management of strategic commercial projects at Adumo. -
General Manager : GrowthSureswipe Oct 2019 - Sep 2021BryanstonAccountable for the profit and loss associated with net growth objectivesDevelop, implement and take full accountability for the strategy for new business development, retentions and product development -
Head Of Products, Payments Operations And Transactional Risk OperationsSureswipe Sep 2016 - Sep 2019BryanstonLed the payment operations team and managed partners Led transactional risk teams: Designed and implemented transactional risk rulesResponsible for key executive relationships with major suppliers, partners and industry players
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Programme ManagerSureswipe May 2013 - Sep 2016BryanstonI have led large programs that required senior buy in across multiple unrelated companies and teams with different priorities in order to ensure success.Set up a PMO and accountability forums such as ProjCoVarious programs aimed at transaction processing stability and redundancy Various transaction visibility streams to ensure adequate management of transactional risk
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Programme ManagerPocit Oct 2011 - Apr 2013Led a 2 year programme at POCiT to present Edcon and Mr. Price bills for payment on Nedbank and SBSA internet banking as well as via USSD, mobi and bills.co.za.Programme accountability over large scale EBPP integrations (over 5 million bills per month) -
Business Solutions Manager (Group It Manager)Digicall Group Mar 2009 - Oct 2011Craighall ParkManaged offshore development team in India as well as internal development, infrastructure and support teamResponsible for the execution of IT strategy -
Business Intelligence Analyst / ManagerDigicall Group Dec 2005 - Feb 2009Craighall ParkDefined and implemented long term strategic goals for BI developmentDesigning and building the data warehouse with the BI team
Bradley Govender Skills
Bradley Govender Education Details
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Master Of Business Administration - Mba (2017 - 2018) -
Post Graduate Diploma : General Management (2017)
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Ampg InternationalPrince 2 Practitioner -
Information Technology -
Eastdene Combined SchoolMatric
Frequently Asked Questions about Bradley Govender
What company does Bradley Govender work for?
Bradley Govender works for Italk International
What is Bradley Govender's role at the current company?
Bradley Govender's current role is Chief Operations Officer spearheading Global Excellence in BPO and CX at iTalk International.
What schools did Bradley Govender attend?
Bradley Govender attended Gordon Institute Of Business Science, Gordon Institute Of Business Science, Ampg International, University Of Johannesburg, Eastdene Combined School.
What skills is Bradley Govender known for?
Bradley Govender has skills like Management, Program Management, Project Management, It Strategy, Software Project Management, Programme Delivery, Business Intelligence, Requirements Analysis, Business Analysis, Integration, Business Process, Requirements Gathering.
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