Bradley H.

Bradley H. Email and Phone Number

Major Fraud Manager @ USAA
Texas, United States
Bradley H.'s Location
Dallas-Fort Worth Metroplex, United States
About Bradley H.

Security Clearance: Top SecretCollaborative and dynamic executive leader with an evolving legacy of creating best-in-class security programs across all aspects of the organization. Well-versed in turning around under-performing programs by envisioning and executing integrity infused leadership and data-driven decision making. Decades of experience influencing and building relationships while building diverse and inclusive teams. Recognized subject matter expert in money laundering and cyber investigations. PROFESSIONAL HIGHLIGHTS• Managed 65 direct reports, 200+ indirect reports, and a $2.4M budget across eight field offices and multiple states. • Oversaw the creation of the Cyber Crimes investigative unit focused on transnational organizations utilizing both open and dark web platforms to conduct human trafficking, child exploitation, intellectual property theft, and network intrusions. Created a Dark Web Investigations task force within the unit, hosted integrated training with local partners, and conducted community outreach to provide awareness and resources on cyber-enabled crime including ransomware, identity theft, and others. • Created a Memorandum of Understanding (MOU) with the University of North Texas to allow cybersecurity students to search the Dark Web and provide investigative targets to the Cyber Crime unit. Delivered cryptocurrency training to 20+ agencies and responded to eight cyber intrusion breaches at school districts, critical infrastructure, and financial institutions, resulting in the seizure of $5M in bitcoin.• Oversaw a successful threat assessment at Lockheed Martin in Fort Worth that included red team exercises and full-scale security assessments of the plant and surrounding areas. Areas of Expertise• Fraud Investigations• AML and BSA• Physical Security• Executive Leadership• Risk and Vulnerability Assessment • Security Management• Budget Planning and Oversight• People Management• Strategic Leadership• International Operations• Project Management• Relationship Building

Bradley H.'s Current Company Details
USAA

Usaa

View
Major Fraud Manager
Texas, United States
Website:
usaa.com
Employees:
39829
Bradley H. Work Experience Details
  • Usaa
    Major Fraud Manager
    Usaa
    Texas, United States
  • Usaa
    Fraud Manager
    Usaa May 2024 - Present
    Plano, Texas, United States
    Oversees major fraud investigations staff and resources through the investigation of suspected or known criminal activity. Ensures the appropriate tools, training, and resources are available to support the unit's mission and objectives. Accountable for team performance related to compliance and risk mitigation.
  • Wells Fargo
    Lead Investigator
    Wells Fargo Nov 2022 - Jul 2023
    Dallas-Fort Worth Metroplex
    • Lead and manage internal investigations focused on Title VII or employment discrimination. • Identified the lack of an in-house case study for the formal curriculum to mitigate the gap and provide enterprise standardization.
  • U.S. Department Of Homeland Security
    Assistant Special Agent In Charge | Senior Manager Of Investigations
    U.S. Department Of Homeland Security 2019 - Oct 2022
    Dallas-Fort Worth Metroplex
    • Managed 65 direct reports, 200+ indirect reports, and a $2.4M budget across eight field offices and multiple states. • Conducted and oversaw 15K+ international investigations encompassing fraud, money laundering, violent crime, employee misconduct, cryptocurrency, dark web, and more. • Identified a significant gap in how performance was measured and found the program was suffering from a lack of individual accountability. Created a working group to recommend improvements and revamped 5+ metrics, accurately reflecting division of labor and aligning minimum expectations to complexity levels. • Wrote a business case for a national initiative proposing that senior leadership be held accountable for field office productivity, recognizing that current personnel assignments were outdated and proposing to re-allocate money and resources based on today's metrics. • Identified that the lack of a senior management structure within a field office was hurting productivity and morale. Re-aligned the leadership structure with local personnel, ensuring no extra funding was required, and resulting in a 300% performance increase from 2020-2022 across all performance metrics. • Spearheaded the revival of the North Texas Trafficking Task Force, implementing a continuous feedback loop to drive improvement, and increased local partnerships 200% from six to 18 participating agencies. This task force resulted drove an approximate 200% increase in all performance metrics, including the dismantling of the trafficking organization responsible for Backpage, and focused on a victim-centric approach in partnership with NGOs. • Created two regional working groups with the Dallas and Fort Worth Police Departments, augmenting their staffing levels with federal investigators, ensuring optimal oversight and accountability for both the short and long-term.
  • U.S. Department Of Homeland Security
    National Program Manager
    U.S. Department Of Homeland Security 1998 - 2019
    Washington, District Of Columbia, United States
    • Partnered with the Texas National Guard to provide four Counter Threat Finance Intelligence personnel at zero cost, providing significant value to counter-proliferation and national security investigations. • Oversaw the creation of the Cyber Crimes investigative unit focused on transnational organizations utilizing both open and dark web platforms to conduct human trafficking, child exploitation, intellectual property theft, and network intrusions. Created a Dark Web Investigations task force within the unit, hosted integrated training with local partners, and conducted community outreach to provide awareness and resources on cyber-enabled crime including ransomware, identity theft, and others. • Created a Memorandum of Understanding (MOU) with the University of North Texas to allow cybersecurity students to search the Dark Web and provide investigative targets to the Cyber Crime unit. Delivered cryptocurrency training to 20+ agencies and responded to eight cyber intrusion breaches at school districts, critical infrastructure, and financial institutions, resulting in the seizure of $5M in bitcoin.• Implemented a new employee on-boarding process and subsequent training program based on recommendations from field supervisors. The previous system did not have any benchmarks for measuring success nor accountability safeguards. • Conducted 65+ internal investigations targeting employee misconduct, including both administrative and criminal. • Coordinated the procurement of $2.7M in federal funding from FY20-21. • Responsible for the annual internal audit for all eight field offices and identifying deficiencies within the 156 core competencies.• Delivered 30+ money laundering courses to 3K+ personnel in an 18-month period. • Oversaw a successful threat assessment at Lockheed Martin in Fort Worth that included red team exercises and full-scale security assessments of the plant and surrounding areas.
  • Mississippi Department Of Public Safety
    State Trooper
    Mississippi Department Of Public Safety 1994 - 1998
    • Served in the uniform patrol division and engaged in responding to calls for service, enforcing criminal and traffic laws and developing community partnerships.Skills: Leadership · Public Safety · Crisis Management · Crisis Communications · Emergency Planning · Crisis Situations · Interpersonal Communication · Crime Prevention · Crime Analysis · Community Outreach · Public Speaking · Police · Community Policing

Bradley H. Education Details

Frequently Asked Questions about Bradley H.

What company does Bradley H. work for?

Bradley H. works for Usaa

What is Bradley H.'s role at the current company?

Bradley H.'s current role is Major Fraud Manager.

What schools did Bradley H. attend?

Bradley H. attended The University Of Southern Mississippi.

Who are Bradley H.'s colleagues?

Bradley H.'s colleagues are Antoinnette Francis Cspo, Csm, Kevin Koziel, Kyle Thompson, Shanique Reyes, Jesse Fernandez, Dan Bevis, Petra Hernandez.

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