Bradley Luyt Email & Phone Number

Texas, United States

Dallas, Texas, United States

Dallas-Fort Worth Metroplex

Project initiation, and creating project planning requirements, Project execution project reporting, and UAT. Review and rebuttal of legal, risk, compliance, and corporate audit testing by adhering to servicing agreements, laws, regulations and business rules. Project coordination of cross-functional teams to implement adjustments to programs, and policies.

Managed third party communication for servicing related questions and risk management. Remediation of all non-delegated VA programs for retention requests. Worked with other third parties including GSE, USDA, and investors with SOAP APIs, XML. Developed and utilized SQL queries to efficiently oversee information and workflow with firm attention to detail. Adequacy of servicing for VA loans, and LOB audit review and responses.

Quality control on mailing terms, vendor management and final underwriting QC decisions related to retention options for government and highly litigated loans. Leadership engagement with daily reporting on process flow and KPI's (~10,000-15,000 loans daily). Managing deadlines, and loan prioritization through assessing outcomes and progress.

Responsible for port size exceeding 400 delinquent loans as the single point of contact for borrowers through the loss mitigation process in call center environment employing salesforce platform. Managing client expectations and conflict resolution. Created pivot tables, and macros for loan level reporting process improvement.