Bradley Mcnally Email and Phone Number

In this role, I was responsible for pre and post-sale customer support through both voice and live chat communication. I was a high performing individual that consistently achieved all KPIs. I provided customers with key delivery information, order management, post-sale support and assisting with customer complaints. I will be leaving this role due to redundancy in September 2024

During this position, my role included: serving customers and taking orders, using the customer-based order system, dealing with in-person complaints, food preparation and cleaning to the highest standard. I built on my in-person customer service skills whilst working in-store, these were done to the highest customer service standards, quick but most importantly accurate, to keep customer satisfaction at the highest it could be.

During this role I needed to sort and pack vegetables maintaining high quality at a speed of around 30-50 packs per minute. I was responsible for packing and stacking boxes and bags onto pallets ready for dispatch.

Due to the COVID-19 pandemic, my secondary education ended abruptly which allowed me to seek full-time employment for the first time and to gain work experience before starting sixth form.- Responsible for stock fulfilment, targeted each day- Stock rotation- Customer service- Use of waste machinery in the warehouse- General cleaning duties both on the shop floor and in the warehouse as required