A Dealer Principal for Hyundai Harbour View, leading the day-to-day business Operations with a team size of 50, creating, compiling and driving the execution of key initiatives towards the business strategy and generating revenue.Managing P&L by championing business planning and market expansion activities in coordination with Management.Provided direction and motivation to the dealership management or supervisory personnel functions by regularly monitoring, evaluating and reviewing the performance regularly.Steered day-to-day operations to ensure the organisation's smooth functioning, ensuring optimum utilisation of the organization’s resources and improving productivity & efficiency to achieve the Company's overall budget.Provided direction and motivation to the dealership management or supervisory personnel functions by regularly monitoring, evaluating and reviewing the individual and team goals with timely interventions and corrective measures.Instrumental in enhancing the revenue to > 2.5 Mn Rand with a yearly incremental growth of 20%Closely coordinated with Clients and Dealers in the region for new updates and understanding of the needs.Facilitated end-to-end Recruitment of the Sales and Service team at the Dealer location along with on-boarding and inducting them and motivating all dealership department managers.Reviews team performance with effective leadership skills and imparted continuous coaching and training.Well versed in planning and finalizing the dealership’s annual budget operations for a turnover of 26 Mn Rand for the year and striving towards consistently achieving the forecasted targets.Devised and implemented the Company’s Policies and Procedures with an effective communication system for all employees and ensured compliance.Consistently strives to optimize the quality of service, business growth & Customer Satisfaction.

Spearheaded a team of 14 Salesmen and managed the entire Branch Operations, including setting realistic and aggressive monthly targets and supporting deal closure and approvals.Strategically formulated a focused approach to drive sales and continuously enhancing the skill set of the sales team on products to make them understand customer preferences and potential markets. Nurtured the team in maximizing sales, profitability and market growth in line with Company's annual budgets and strategic goals.Provided leadership to the team with proper evaluation, training and other timely interventions for effectively functioning sales and service programs.Highly effective in handling customer complaints with timely resolution at all times & consistently attaining the best customer satisfaction scores.Improved product awareness across markets with effective planning and execution of Sales Programs/strategies and brand-building activities.Reviewed and monitored customer preference and operational records to focus automotive sales efforts.Proved successfully delivering an annual turnover of 13 Mn Rand and enhancing profits & market share.

Led a team of 7 driving the New Vehicle Sales at Hyundai Pinetown, generating annual business revenue of 7 Mn Rand.Demonstrated ability in forecasting and preparing the Department's monthly and annual sales and expenses. Played a key role in hiring the right talent, training and monitoring their performance regularly.Experienced in timely payroll processing, inclusive of commission payouts.Prepared and administered an annual operating budget worth 5 Mn Rand for the new-vehicle sales department. Proactively understanding and ensuring compliance with federal, state and local regulations that affect new-vehicle sales.Steered the Sales team members in setting aggressive yet realistic monthly goals and objectives and supported them in meeting these goals.Proved a People Leader driving teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up processes.Developed, implemented and executed an effective follow-up monitoring system for new-vehicle purchasers.