Bradley Robinson Email and Phone Number
Bradley Robinson phone numbers
Highly energetic and committed financial services professional with 20 years of demonstrated experience in a variety of increasingly demanding positions. Skilled at leveraging professional networks to provide proactive and innovative customer focussed solutions in sales environments. Highly developed interpersonal, communication and relationship management skills. A strong team focus yet able to work independently using judgement and discretion. Proven ability to work within a dynamic and rapidly evolving environment.20 years of diverse experience within financial services industry.15 years specialist experience within insurance industry across sales, account management, underwriting, customer service and claims management.Broad technical knowledge of commercial and personal insurance, including a specialised interest and understanding of luxury motor vehicles.Highly skilled in sales, relationship management, business development and negotiation.Excellent customer service focus and communications skills (both written and verbal).Highly skilled in managing change, problem solving, coaching and developing others.
Be Sure Insurance Solutions
View- Website:
- insuretobesure.com
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DirectorBe Sure Insurance Solutions May 2016 - PresentMelbourne, Australia
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Account ManagerMelbourne Insurance Brokers Mar 2014 - Apr 2016South MelbourneIn addition to all typical account manager responsibilities held in previous position, in this role my focus is to seek out new business opportunities with new and existing clients, with a focus on commercial insurance. This is achieved through employing my robust relationship management and rapport building skills. I have also used my strong networking and connecting acumen to create several external referral partner schemes. Quickly established credibility as a trusted and enthusiastic Account Manager, acknowledged through performance outcome conversations and feedback from clients and underwriters.Advice constantly sought by management and peers for technical expertise and general sales / relationship management advice.Winner of several in-house lead generating campaigns for new business. -
Account ExecutiveArrivis Group Apr 2010 - Feb 2014North MelbourneManage the broad financial needs for a large portfolio of challenging and diverse clients. Continuously identify opportunities to develop business with existing and prospective clients, ensuring sales targets are surpassed. Build and maintain beneficial relationships with underwriters ensuring best customer and financial outcomes at all times. As the most senior Account Executive on staff, develop, mentor and coach peers and other staff members, leading effectively through skills development and changing work environment. Exceeded sales targets every quarter by more than 14% (average), resulting in financial reward and recognition from Managing Directors.Successfully trained all staff members in new client management software with minimal customer impact.Identified and implemented over 20 process efficiency opportunities.Directly appointed to Insurance Manager as required.
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Account ManagerInnovation Group North America Sep 2008 - Apr 2010Melbourne, AustraliaRepresenting Innovation Group’s holistic service offering, manage the challenging and specialised needs of the group’s largest Australian client (Linfox) through end-to-end account management. Develop and maintain trusting client relationship, ensuring Innovation Group is represented as a market leader and differentiator. Manage all material client escalations through to resolution using judgement, discretion and sensitivity. Coach and develop peers on particular technical and customer service client requirements.Directly appointed to manage Linfox account within first two months of employment.Worked tirelessly to restore sensitive client relationship, using relationship management, negotiation and influencing skills. This directly resulted in Innovation Group’s successful tender to maintain client business for a further term, as acknowledged by senior management.Nominated by the Head of Learning and Development to develop and facilitate a series of training interventions, imparting heavy motor industry, technical and client specific knowledge to peers. -
Consultant (Claims - Heavy Motor Specialist)Zurich Insurance Company Ltd. Sep 2007 - Sep 2008Melbourne, AustraliaAdminister large broker and client portfolio, specialising in the end-to-end management of complex and specialised commercial motor claims. Develop and maintain strong relationships with all stakeholders including brokers, service providers, underwriters and the Financial Ombudsman Service. Make timely and informed claims decisions adhering to policy and ensuring outstanding claims experience for broker and customer at all times. Actively identify and implement continuous improvement opportunities. Assigned the most challenging portfolio of demanding brokers/clients due to demonstrated relationship management skills.Acted as a mentor, coach and subject matter expert to management and peers for technical advice. Nominated by General Manager to complete leadership program forming part of individual development plan.Approached by existing client Innovation Group to accept employment offer as Account Manager. -
Consultant (Claims - General Insurance)Claims Services Australia Pty Ltd Jul 2005 - Jun 2007Melbourne, Australia
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Underwriter (Commercial Insurance)Allianz Aug 2004 - Jun 2005Melbourne, Australia -
Customer Service And Sales ConsultantOptus Mar 2004 - Aug 2004Melbourne, Australia -
Customer Service And Sales SpecialistJust Car Insurance Jan 2001 - Jun 2003Melbourne, AustraliaJust Car Insurance is an authorised representative of, and fully underwritten by, AAMI.
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Customer Service Specialist (Credit Cards)Anz May 2000 - Jan 2001Melbourne, Australia -
Consultant (Sales And Service)Racv Oct 1997 - May 2000Melbourne, Australia
Bradley Robinson Skills
Bradley Robinson Education Details
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Anziif - The InstituteInsurance Broking -
Anziif - The InstituteGeneral Insurance
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Chisholm Institute Of Tafe MelbourneCertificate Iii Office Administration / Business Management
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Eumemmerring Secondary College HallamVictorian Certificate Of Education
Frequently Asked Questions about Bradley Robinson
What company does Bradley Robinson work for?
Bradley Robinson works for Be Sure Insurance Solutions
What is Bradley Robinson's role at the current company?
Bradley Robinson's current role is Director at Be Sure Insurance Solutions.
What is Bradley Robinson's direct phone number?
Bradley Robinson's direct phone number is +614221*****
What schools did Bradley Robinson attend?
Bradley Robinson attended Anziif - The Institute, Anziif - The Institute, Chisholm Institute Of Tafe Melbourne, Eumemmerring Secondary College Hallam.
What skills is Bradley Robinson known for?
Bradley Robinson has skills like Account Management, Sales, Customer Service, Underwriting, Business Development, Claims Management, Negotiation, Business Relationship Management, Customer Retention, Communication Skills, Problem Solving, Coaching.
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