Bradley Swift Email and Phone Number

Brad is responsible for Amtelco and 1Call's Contracted Services which helps customers get up-to-date with current technologies, assist with projects such as upgrading system software, and help with growth and future development. Contracted Services helps new and existing customers quickly implement the latest Amtelco software features by providing training, post-sales support, GAP analysis and assisting in the transition from legacy accounts to Genesis Intelligent Series accounts. Amtelco/1Call has the resources and expertise to help with projects such as acquisitions, new accounts, upgrading old accounts, merging of departments and much more.

We find more business for your call center so you can focus on what you do best.Call Center Sales Pro was formed to help outsourced call centers and telephone answering services take the pain out of growing their business. Through call center consulting and support services for sales and marketing, we help our clients maximize the value of their existing customer base. We can find money by optimizing our clients’ current customer base to help pay for our sales and marketing services.First, Call Center Sales Pro helps customers find lost revenue. We analyze billing rates, individual customer profitability, and the amount of work required to service each account. Armed with accurate information, we implement a new rate structure on an individual customer basis to make each of our client’s customers profitable. We also identify any additional services that will benefit their clients. Sometimes we do both. The result is increased revenue for their clients.Amtelco Infinity Intelligence Series ExpertBillinglink ExpertI currently work with major hospitals and clinics to improve the patient experience when communicating by phone, email or text messaging. Our team has implemented HIPAA compliant text message platform. Allowing practitioners the freedom to communicate without the worry of any HIPAA breaches.

Call 2 Answer is an Urgent Messaging and Communication Solutions Company. We provide customized solutions to help you grow your business. We are staffed 24/7 - 365 days a year! When you are out of the office, at a meeting, gone for the weekend, need an on-call doctor, we continue to direct your calls where they need to go; whether that means dispatching a service technician for an urgent call, connecting to a health care facility, providing basic information about your company or simply taking a message and directing to the appropriate staff. We can also handle your work overflow or take appointments for you during the day so you don’t miss a call or potential sale.

Solving IVR and telephony challenges in contact centers using hosted SIP-based telecommunications services and solutions

Generate new system software sales and maintain existing customer relations. Educate new features and products.Review existing business practice, platforms, telephony, labour cost and recommend overall business structure.